Feedly + Teamwork Desk

Create tickets in Teamwork Desk for new ai feed articles in Feedly

Ensure an efficient customer service process by integrating Feedly with Teamwork Desk. When a new AI Feed article is published on Feedly, this workflow promptly creates a ticket in Teamwork Desk. This automation optimizes your customer engagement, ensuring important content doesn't go unnoticed and is addressed promptly.

When this happens...
New AI Feed Article
Triggers when a new article is found in an AI feed
TriggerInstant
automatically do this!
Create Ticket
Creates a new ticket.
ActionWrite

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Supported triggers and actions

New Note
Triggers when you add a new note to an article.
Trigger
Instant
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- SourceRequired
Trigger
Polling
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New Article Saved for Later
Triggers when new article is saved in "Read Later".
Trigger
Instant
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New Highlight
Triggers when you add a new highlight to an article.
Trigger
Instant
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- AI FeedRequired
Trigger
Instant
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- BoardRequired
- Author
- Published
- Title
- Content
- Url
Action
Write
- Inbox Filter
Trigger
Instant
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- Inbox Filter
Trigger
Instant
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- Inbox Filter
Trigger
Instant
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- Inbox Filter
Trigger
Instant
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- TicketRequired
- TypeRequired
- Message Format
- Cc
- Bcc
- BodyRequired
- StatusRequired
- Assigned To
- Agents to Notify
- Make This a Draft?Required
- Make this pinned?Required
Action
Write
- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- TicketRequired
- Task IDRequired
Action
Write
- CustomerRequired
- First Name
- Last Name
- Email
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Write
- Search KeywordsRequired
Action
Search
- Search KeywordsRequired
- First Name
- Last Name
- EmailRequired
- Alternative email addresses
- Company
- Job Title
- Phone
- Mobile
- Twitter
- Facebook
- Linked In
- Address
- Notes
- Avatar URL
Action
Search or write

- FolderRequired
Trigger
Polling
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- PriorityRequired
Trigger
Instant
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- Board
Trigger
Instant
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- FeedRequired
Trigger
Polling
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- BoardRequired
- UrlRequired
Action
Write
- UrlRequired
- Feed
- Title
Action
Write
New Customer
Triggers when a new customer is created.
Trigger
Instant
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- Inbox Filter
Trigger
Instant
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- Inbox Filter
Trigger
Instant
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- Inbox Filter
Trigger
Instant
Try It
- TicketRequired
- Assign ToRequired
Action
Write
- InboxRequired
- Customer ID or Customer EmailRequired
- CC
- BCC
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
Action
Write
- TicketRequired
Action
Write
- TicketRequired
- Inbox
- Source
- Type
- Customer ID
- Subject
- Message
- Message Format
- Status
- Assigned To
- Priority
- Tags
Action
Write
- Search KeywordsRequired
Action
Search
- Search KeywordsRequired
- InboxRequired
- Customer ID or Customer EmailRequired
- CC
- BCC
- SubjectRequired
- MessageRequired
- Assigned To
- SourceRequired
- TypeRequired
- StatusRequired
- Priority
- Tags
- Notify Customer
- Message Format
- Notify Creating Agent
- Task ID
Action
Search or write

About Feedly

The best way to follow your favorite blogs, news sites, YouTube shows, podcasts, tumblr blogs, magazines, eBay listings, Hulu shows and more. feedly delivers all your favorite news in one place—and it is blazing fast.

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