Feathr + Harness

Handle failed Harness donations by creating or updating persons in Feathr

Ensure timely response to unsuccessful donations with this workflow. When a donation fails in Harness, the system promptly creates or updates a person's profile in Feathr. This streamlines your process, allowing you to address issues promptly and efficiently.

When this happens...
Donation Failed
Triggers when a donation of any kind (one-time, monthly, round-up) fails, usually due to card errors
TriggerInstant
automatically do this!
Create/ Update Person
Triggers when a new person is created or an existing one is updated.
ActionWrite

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Supported triggers and actions

Donation Failed
Triggers when a donation of any kind (one-time, monthly, round-up) fails, usually due to card errors
Trigger
Instant
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- Donation TypeRequired
Trigger
Instant
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Monthly Donation Created
Triggers when a donor creates a new monthly donation subscription.
Trigger
Instant
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Round-Up Account Cancelled
Triggers when a donor cancelled their round-up account.
Trigger
Instant
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New/ Updated Person
Triggers when a new person is created or an existing one is updated.
Trigger
Instant
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- EmailRequired
- NOTE
- Full Name
- First Name
- Last Name
- Phone Number
- Language
- Ethnicity
- Education
- Occupation
- Companies
- External ID
- Pseudonym
- Email Opt-out
- Tags
- Income
- Age
- Address - Country Name
- Address - Street Address Line 1
- Address - Street Address Line 2
- Address - City/Town
- Address - State/Province
- Address - Postal Code
Action
Search or write

Monthly Donation Cancelled
Triggers when a donor cancels a monthly donation.
Trigger
Instant
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New Donor
Triggers when a donor registers a new account
Trigger
Instant
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Round-Up Account Created
Triggers when a donor connects a new round-up account.
Trigger
Instant
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New Ticket Purchase
Triggers when a transaction is completed in the ticket store
Trigger
Instant
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- NOTE
- EmailRequired
- Full Name
- First Name
- Last Name
- Phone Number
- Language
- Ethnicity
- Education
- Occupation
- Companies
- External ID
- Pseudonym
- Email Opt-out
- Tags
- Income
- Age
- Address - Country Name
- Address - Street Address Line 1
- Address - Street Address Line 2
- Address - City/Town
- Address - State/Province
- Address - Postal Code
Action
Write