Facebook Messenger + Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM for new messages sent to your Facebook Messenger page

Effortlessly manage your leads by connecting Facebook Messenger to Microsoft Dynamics 365 CRM with this workflow. When a new message is sent to your Facebook Page, a lead will be created in Dynamics 365 CRM, ensuring that every potential customer is quickly captured in your system. Focus on building relationships and let this automation handle the lead tracking for you.

Effortlessly manage your leads by connecting Facebook Messenger to Microsoft Dynamics 365 CRM with this workflow. When a new message is sent to your Facebook Page, a lead will be created in Dynamics 365 CRM, ensuring that every potential customer is quickly captured in your system. Focus on building relationships and let this automation handle the lead tracking for you.

  1. When this happens...
    Facebook MessengerFacebook Messenger
    New Message Sent to Page

    Triggers when a new Message is sent to a page.

    TriggerInstant
  2. automatically do this!
    Microsoft Dynamics 365 CRMMicrosoft Dynamics 365 CRM
    Create Lead

    Creates a new lead.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Response Msg

    • PageRequired

    • Recipient IdRequired

    • TextRequired

    Action
    Write
    • Info

    Trigger
    Scheduled
    Try It
    • Info

    Trigger
    Scheduled
    Try It
  • Microsoft Dynamics 365 CRM triggers, actions, and search

    New Case/Incident

    Triggers when a new case/incident is created.

    Trigger
    Scheduled
    Try It
facebook-messenger logo
facebook-messenger logo

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.
Learn moreHelp

Related categories

  • Facebook
  • Social Media Marketing
microsoft-dynamics-crm logo
microsoft-dynamics-crm logo

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)
  • Microsoft

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