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Facebook Messenger + Jira Software Cloud

Create issues in Jira Software Cloud for new messages sent to your Facebook Messenger page

Stay on top of customer interactions with this workflow. When a new message is sent to your Facebook page, this automation will create an issue in Jira Software Cloud instantly. This ensures you can track and manage inquiries or issues reported by your Facebook audience in an organized and efficient manner. Leverage this solution to enhance customer service while keeping your project management streamlined.

Stay on top of customer interactions with this workflow. When a new message is sent to your Facebook page, this automation will create an issue in Jira Software Cloud instantly. This ensures you can track and manage inquiries or issues reported by your Facebook audience in an organized and efficient manner. Leverage this solution to enhance customer service while keeping your project management streamlined.

  1. When this happens...
    Facebook MessengerFacebook Messenger
    New Message Sent to Page

    Triggers when a new Message is sent to a page.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

    • Response Msg

    • PageRequired

    • Recipient IdRequired

    • TextRequired

    Action
    Write

    • JQL

    • Order By

    Trigger
    Polling
    Try It

    • Project

    • Status

    Trigger
    Polling
    Try It

    • IssueRequired

    • CommentRequired

    Action
    Write
facebook-messenger logo
facebook-messenger logo

About Facebook Messenger

Facebook Messenger is a messaging app and platform. Users can send messages and exchange photos, videos, stickers, audio, and other files. This app on Zapier works for conversations that are sent to and from Facebook pages and does not yet support direct messages to a user.

Related categories

  • Facebook
  • Social Media Marketing
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn more

Related categories

  • Project Management

Related Zap Templates

  • Create Jira Software Cloud issues from filtered Facebook Messenger messages

Related Zap Templates

  • Create Jira Software Cloud issues from filtered Facebook Messenger messages