Send outbound emails via Email by Zapier when new service records are created in SysAid
This workflow streamlines your service process by instantly sending an email via Email by Zapier when a new service record is created in SysAid. It ensures timely communication, boosts productivity, and helps you stay on top of your service management. Take advantage of this automation to make your service workflows more coherent and effective.
This workflow streamlines your service process by instantly sending an email via Email by Zapier when a new service record is created in SysAid. It ensures timely communication, boosts productivity, and helps you stay on top of your service management. Take advantage of this automation to make your service workflows more coherent and effective.
- When this happens...New Service Record
Triggers when a new service record is created in SysAid.
- automatically do this!Send Outbound Email
Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.
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User Defined NameRequired
Service Record Type
Title
Description
Category
Status
Request user
Assigned to
Admin group
Company
Email Account
Impact
Location
Main CI
Priority
Responsible Admin
SR Custom Int 1
SR Custom Int 2
SR Custom List 1
SR Custom List 2
SR Custom Text 1
SR Custom Text 2
Sub Type
Urgency
Weight
Try ItUser Defined NameRequired
Service Record TypeRequired
Request user
TitleRequired
DescriptionRequired
Admin group
Assigned to
Classification
Closure Information
Followup Actual Date
Followup Planned Date
Followup Text
Followup User
Impact
Location
Main CI
Priority
Resolution
Responsible Admin
Solution
SR Custom Date 1
SR Custom Date 2
SR Custom Int 1
SR Custom Int 2
SR Custom List 1
SR Custom List 2
SR Custom Text 1
SR Custom Text 2
Success Rating
Urgency
Weight
Workaround
Email AddressRequired
Try ItToRequired
SubjectRequired
Body (HTML or Plain)Required
Attachment
From Name
Reply To
Cc
Bcc
Force Linebreaks?
Enable read receipts?
User Defined NameRequired
Service Record Type
Title
Description
Category
Status
Request user
Assigned to
Admin group
Company
Email Account
Impact
Location
Main CI
Priority
Responsible Admin
SR Custom Int 1
SR Custom Int 2
SR Custom List 1
SR Custom List 2
SR Custom Text 1
SR Custom Text 2
Sub Type
Urgency
Weight
Try ItUser Defined NameRequired
# (SR ID)Required
Urgency
Priority
Impact
Title
Description
Admin group
Assigned to
Classification
Closure Information
Followup Actual Date
Followup Planned Date
Followup Text
Followup User
Location
Main CI
Resolution
Responsible Admin
Solution
SR Custom Date 1
SR Custom Date 2
SR Custom Int 1
SR Custom Int 2
SR Custom List 1
SR Custom List 2
SR Custom Text 1
SR Custom Text 2
Success Rating
Weight
Workaround
Setup Directions
Try It