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Email by Zapier + HelpSpace

Send outbound emails with Email by Zapier when new tickets appear in HelpSpace

Streamline your customer service process with this efficient workflow. As soon as a new ticket is lodged in HelpSpace, an email is immediately sent via Email by Zapier, ensuring a quick and efficient response. This seamless communication system eliminates manual ticketing follow ups, boosting your team's productivity and enhancing customer satisfaction.

Streamline your customer service process with this efficient workflow. As soon as a new ticket is lodged in HelpSpace, an email is immediately sent via Email by Zapier, ensuring a quick and efficient response. This seamless communication system eliminates manual ticketing follow ups, boosting your team's productivity and enhancing customer satisfaction.

  1. When this happens...
    HelpSpaceHelpSpace
    New Ticket

    Triggers when a new support ticket is created.

    TriggerScheduled
  2. automatically do this!
    Email by ZapierEmail by Zapier
    Send Outbound Email

    Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • HelpSpace triggers, actions, and search

    New Customer

    Triggers when a new customer is created.

    Trigger
    Scheduled
    Try It
    • NameRequired

    • EmailRequired

    • Job Title

    • Address

    • City

    • State

    • Postal Code

    • Country

    • Note

    Action
    Write
    • IDRequired

    Action
    Write
    • IDRequired

    • Name

    • Email

    • Job Title

    • Address

    • City

    • State

    • Postal Code

    • Country

    • Note

    Action
    Write
    • From Contact EmailRequired

    • From Contact Name

    • Channel EmailRequired

    • SubjectRequired

    • MessageRequired

    • Assignee Email

    • Status

    • Team Name

    • Tags

    • Skip Rules

    • Skip Autoreply

    • Skip Notifications

    Action
    Write
    • IDRequired

    Action
    Write
    • Ticket IDRequired

    • From Contact

    • From Contact Name

    • Channel Email

    • Subject

    • Assignee

    • Team

    • Status

    • Tags

    Action
    Write
email logo
email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
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Related categories

  • Email
  • Zapier
helpspace logo
helpspace logo

About HelpSpace

HelpSpace is a well-rounded customer service tool including a team inbox, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

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