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Email by Zapier + FreeScout

Create new FreeScout conversations from new inbound emails in Email by Zapier

Streamline your customer support process with this efficient workflow. When you receive a new inbound email in the Email by Zapier app, this setup instantly initiates a conversation in the FreeScout app. This saves your support team valuable time and ensures quick response times, enhancing customer satisfaction.

Streamline your customer support process with this efficient workflow. When you receive a new inbound email in the Email by Zapier app, this setup instantly initiates a conversation in the FreeScout app. This saves your support team valuable time and ensures quick response times, enhancing customer satisfaction.

  1. When this happens...
    Email by ZapierEmail by Zapier
    New Inbound Email

    Triggers when an email is forwarded to your own custom zapiermail.com address.

    TriggerInstant
  2. automatically do this!
    FreeScoutFreeScout
    Create Conversation

    Create a new Conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Email AddressRequired

    Trigger
    Instant
    Try It
    • ToRequired

    • SubjectRequired

    • Body (HTML or Plain)Required

    • Attachment

    • From Name

    • Reply To

    • Cc

    • Bcc

    • Force Linebreaks?

    • Enable read receipts?

    Action
    Write
    • TypeRequired

    • MailboxRequired

    • SubjectRequired

    • ID

    • Email

    • First Name

    • Last Name

    • Phone

    • Job Title

    • Photo URL

    • Photo Type

    • Address

    • Company

    • TextRequired

    • Thread TypeRequired

    • User ID

    • CustomerRequired

    • Import Only

    Action
    Write
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email logo

About Email by Zapier

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!
Help

Related categories

  • Email
  • Zapier
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About FreeScout

FreeScout is the super lightweight free open source helpdesk and shared inbox built with PHP.

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