echowin is an AI powered call management solution that can automatically pick up your phone calls. 24/7 Availability, Live Transcripts, Analytics and more.

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Choose between an account-wide or user-specific email address. Account-wide emails remain constant when transferring Zaps between team members. User-specific emails change with Zap ownership.

User-specific emails change with Zap ownership. Account-wide emails stay constant across team members.

In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Free, Trial, or Pro Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - Free and Trial plans: Maximum of 5 emails per account per day.
 - Pro plan: Maximum of 10 emails per account per hour.

**Team plan or higher:**

 - Test emails are sent to specified recipients.
 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

Automate your communication process with this workflow. When an agent event occurs in Echowin, an email will be dispatched using Email by Zapier. This not only streamlines your responses but also ensures timely communication with clients, enhancing productivity and client relations.

echowin + Email by Zapier

Send outbound emails through Email by Zapier when new agent triggers occur in echowin

Supported triggers and actions

Agent Trigger

Call Created

New Inbound Email

Send Outbound Email

Call Ended

Workflow Trigger

New Read Receipt

About echowin

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About Email by Zapier

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