Dropbox + Zoho Desk

Create new Zoho Desk tickets from new Dropbox files in folder

Streamline your customer service operations with this intuitive process. When a new file appears in your Dropbox folder, it prompts the creation of a ticket in Zoho Desk. This eliminates the need for manual data entry and allows you to respond to customer inquiries more promptly and efficiently. Enjoy the simplicity of managing all tasks within a single platform and boost your customer support productivity seamlessly.

Streamline your customer service operations with this intuitive process. When a new file appears in your Dropbox folder, it prompts the creation of a ticket in Zoho Desk. This eliminates the need for manual data entry and allows you to respond to customer inquiries more promptly and efficiently. Enjoy the simplicity of managing all tasks within a single platform and boost your customer support productivity seamlessly.

  1. When this happens...
    DropboxDropbox
    New File in Folder

    Triggers when a new file is added to a folder. Make sure the number of files/folders in the watched folder does not exceed 6000.

    TriggerPolling
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

  • Dropbox triggers, actions, and search

    Shared Folders

    Triggers when a shared folder is added.

    Trigger
    Polling
    Try It
    • Space

    • FolderRequired

    • File

    • Include files in subfolders?

    • Include file contents?

    • Include sharing link?

    Trigger
    Polling
    Try It
    • Space

    • FileRequired

    • New LocationRequired

    Action
    Write
    • Space

    • File PathRequired

    • Important Information

    Action
    Write
dropbox logo
dropbox logo

About Dropbox

Dropbox lets you store your files online, sync them to all your devices, and share them easily. Get started for free, then upgrade for more space and security features.
Learn more

Related categories

  • File Management & Storage

Similar apps

Google Drive integrationsGoogle Drive integrations

Google Drive

File Management & Storage, Google
Box integrationsBox integrations

Box

File Management & Storage
OneDrive integrationsOneDrive integrations

OneDrive

File Management & Storage, Microsoft
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho