Document360 + HubSpot

Create HubSpot tickets for new Document360 articles

Effortlessly manage your knowledge base content and customer support tickets with this Document360 and HubSpot automation. When a new article is created in Document360, a corresponding ticket will be generated in HubSpot, ensuring that your team stays up-to-date and can address any questions or issues related to the article. Streamline your content and support processes while keeping your team in the loop.

When this happens...
New Article
Triggers when a new article is created.
TriggerInstant
automatically do this!
Create Ticket
Creates a Ticket in HubSpot.
ActionWrite

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Supported triggers and actions

What does this mean?

New Article
Triggers when a new article is created.
Trigger
Instant
Try It
- TitleRequired
- ContentRequired
- VersionRequired
- LanguageRequired
- CategoryRequired
- Publish
Action
Write
- VersionRequired
- LanguageRequired
- Search TermRequired
- TitleRequired
- ContentRequired
- CategoryRequired
- Publish
Action
Search or write
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It

- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It

Email Subscriptions Timeline
Triggers when new email timeline subscription added for the portal.
Trigger
Scheduled
Try It
- FormRequired
Trigger
Instant
Try It
- Contact ListRequired
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Property NameRequired
Trigger
Scheduled
Try It
- Property NameRequired
- Properties to retrieveRequired
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Property NameRequired
- Note
- Additional properties to retrieve
Trigger
Instant
Try It
- Note
- List NameRequired
- Contact EmailRequired
- Halt my task if contact is already a member of the list
Action
Write
Create Company
Creates a Company in HubSpot.
Action
Write
Create Associations
Creates associations between objects.
Action
Write
- Note
- Social Media ChannelRequired
- Message ContentRequired
- When
- Save as draft
Action
Write
- Note
- Note
- NameRequired
- Company
- Contact
Action
Write
- Note
- Workflow NameRequired
- Contact's EmailRequired
Action
Write
- Contact IDRequired
- Note
- Additional properties to retrieve
Action
Write
- Deal IDRequired
- Note
- Additional properties to retrieve
Action
Write
- Line_item IDRequired
- Note
- Additional properties to retrieve
Action
Write
- Ticket IDRequired
- Note
- Additional properties to retrieve
Action
Write
- Note
- Blog URLRequired
- Blog AuthorRequired
- Publish This Post?Required
- Blog Post URLRequired
- Blog Post TitleRequired
- Blog Post ContentRequired
- Meta DescriptionRequired
- Featured image URL
Action
Write
Create Product
Creates a Product in HubSpot.
Action
Write
- Note
- List NameRequired
- Contact EmailRequired
- Halt my task if contact wasn't a member of the listRequired
Action
Write
Create Ticket
Creates a Ticket in HubSpot.
Action
Write
Update Contact
Update a Contact in HubSpot.
Action
Write
Update Line_item
Update a Line_item in HubSpot.
Action
Write
Update Ticket
Update a Ticket in HubSpot.
Action
Write
- Note
- EmailRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Note
- Additional properties to retrieve
Action
Search
- Type of Custom ObjectRequired
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Owner emailRequired
- Search among deactivated owners
Action
Search
- Owner IdRequired
- Search among deactivated owners
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- NameRequired
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- NameRequired
- Note
- Company
- Contact
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write

- VersionRequired
- LanguageRequired
- ArticleRequired
- Text to AppendRequired
Action
Write
- VersionRequired
- LanguageRequired
- Search TermRequired
Action
Search
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Type of Custom ObjectRequired
Trigger
Scheduled
Try It
- Event Type
Trigger
Scheduled
Try It
- Type
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Blog UrlRequired
- Article StateRequired
Trigger
Scheduled
Try It
- ChannelRequired
- Status
Trigger
Scheduled
Try It
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Property NameRequired
Trigger
Scheduled
Try It
- Note
- Note
- Additional properties to retrieve
Trigger
Scheduled
Try It
- Note
- NameRequired
Action
Write
Create Contact
Creates a Contact in HubSpot.
Action
Write
- Note
- Halt task if any associations error occurred
- Engagement TypeRequired
- Assigned To
Action
Write
- Type of Custom ObjectRequired
Action
Write
Create Deal
Creates a Deal in HubSpot.
Action
Write
- Company IDRequired
- Note
- Additional properties to retrieve
Action
Write
- Type of Custom ObjectRequired
Action
Write
- Note
Action
Write
- Product IDRequired
- Note
- Additional properties to retrieve
Action
Write
Create Line_item
Creates a Line_item in HubSpot.
Action
Write
- Note
- Contact Email AddressRequired
- Event IDRequired
- Contact Value
Action
Write
Remove Associations
Removes associations between objects.
Action
Write
- Note
- FormRequired
- Note
- HubSpot usertoken
- IP address
- Page name
- Page URI
- Page ID
- SFDC campaign ID
- GoToWebinar key/ID
- Submission timestamp
- Skip validation
Action
Write
Update Company
Update a Company in HubSpot.
Action
Write
Update Deal
Update a Deal in HubSpot.
Action
Write
Update Product
Update a Product in HubSpot.
Action
Write
- Type of Custom ObjectRequired
Action
Write
- Note
- Note
- Contact EmailRequired
Action
Write
- Note
- NameRequired
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- NameRequired
Action
Search
Find Associations
Find associations between objects.
Action
Search
- Object TypeRequired
- Pipeline IdRequired
- Stage IdRequired
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search
- Note
- Additional properties to retrieve
Action
Search or write
- Type of Custom ObjectRequired
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write
- Note
- Additional properties to retrieve
Action
Search or write

About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.

Related categories

Customer Support

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.

Learn more Help

Related categories

Marketing Automation

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Document360 + HubSpot

Create HubSpot tickets for new Document360 articles

New Article

Create a Document

ContentRequired

VersionRequired

LanguageRequired

CategoryRequired

Publish

Create document if it doesn’t exist yet?

VersionRequired

LanguageRequired

Search TermRequired

TitleRequired

ContentRequired

CategoryRequired

Publish

New Contact

Note

Additional properties to retrieve

Contact Recently Created or Updated

Note

Additional properties to retrieve

Product Recently Created or Updated

Note

Additional properties to retrieve

New Deal

Note

Additional properties to retrieve

Email Subscriptions Timeline

New Form Submission

FormRequired

New Contact in List

Contact ListRequired

Note

Additional properties to retrieve

New Deal Property Change

Property NameRequired

New Ticket Property Change

Property NameRequired

Properties to retrieveRequired

New Ticket

Note

Additional properties to retrieve

New Contact Property Change

Property NameRequired

Note

Additional properties to retrieve

Add Contact to List

Note

List NameRequired

Contact EmailRequired

Halt my task if contact is already a member of the list

Create Company

Create Associations

Create Social Media Message

Note

Social Media ChannelRequired

Message ContentRequired

When

Save as draft

Create Deal Deprecated

Note

Note

NameRequired

Company

Contact

Add Contact to Workflow

Note

Workflow NameRequired

Contact's EmailRequired

Get Contact

Contact IDRequired

Note

Additional properties to retrieve

Get Deal

Deal IDRequired