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Document360 + HubSpot

Find, create, and update Document360 documents from new HubSpot tickets

Whenever a new support ticket is created in HubSpot, this integration will find an article in Document360. If the relevant article does not exist, a knowledge base article will be created for that support ticket. This template helps keep your knowledge base content up-to-date.

Whenever a new support ticket is created in HubSpot, this integration will find an article in Document360. If the relevant article does not exist, a knowledge base article will be created for that support ticket. This template helps keep your knowledge base content up-to-date.

  1. When this happens...
    HubSpotHubSpot
    New Ticket

    Triggers when new ticket is available.

    TriggerScheduled
  2. automatically do this...
    Document360Document360
    Create document if it doesn’t exist yet?

    Find the document from knowledgebase

    ActionSearch or write
  3. then do this!
    Document360Document360
    Append Text to Document

    Appends text to an existing document.

    ActionWrite
Try this template

Supported triggers and actions

What does this mean?
document360 logo
document360 logo

About Document360

Document360 is a cloud-based help desk solution that enables users in businesses across various industries to create, collaborate and publish self-service knowledge bases for their products.

Related categories

  • Customer Support
hubspot logo
hubspot logo

About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
Learn more

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