Connect DocsBot AI to Help Scout and automate any workflow

Start with Google for free

1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Create your first workflow

Quickly connect DocsBot AI to Help Scout with a Zapier template.

Our most popular template

Reply to new conversations in Help Scout with answers to questions asked in DocsBot AI
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DocsBot AI + Help Scout

Reply to new conversations in Help Scout with answers to questions asked in DocsBot AI

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Try it

DocsBot AI + Help Scout

How Zapier works

Zapier makes it easy to integrate DocsBot AI with Help Scout - no code necessary. See how you can get setup in minutes.

Select a trigger from DocsBot AI

A trigger is an event that starts your Zap and runs the workflow."

A trigger is the event that kicks off your automated workflow.

Setup an action from Help Scout

An action is what takes place after the automation is triggered. For example, with Help Scout, the action could be "Add Note."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected DocsBot AI to Help Scout

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Connect DocsBot AI and Help Scout to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect DocsBot AI and Help Scout to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Question
  Required
- Full Sources
- Metadata
- Output Format
- Context Items
- Testing
Action
Write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
Trigger
Scheduled
Try It
- Conversation ID
  Required
- Text
  Required
- Assigned User
  Required
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write

- Conversation ID
  Required
Action
Write
- Email
  Required
Action
Search

- Email
  Required
Action
Search
- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
  Required
- Assigned User
  Required
- Tag
- Status
- Email
  Required
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write

- Type
  Required
- URL
  Required
- Title
Action
Write
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation ID
  Required
- Customer ID
- Text
  Required
- Assigned User
  Required
- Create as Draft
  Required
Action
Write
- Subject
  Required
- Mailbox
  Required
- Assigned User
  Required
- Tag
- Status
- Email
  Required
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write

About DocsBot AI

DocsBot AI provides instant & accurate answers for you, your customers, or your team with AI powered chatbots trained with your existing content and documentation.

Help

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AI Tools

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Help

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