Create integrations between Dixa and ProdPad to automate any workflow
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Customer Satisfaction Rating Received
Triggers when a customer rates the conversation with your agent.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Tag Removed From Conversation
Triggers when a tag is removed from a conversation
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly. - Conversation IDRequired
- Message TextRequired
- Agent ID
- DirectionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- contact
- Force anonymizationRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User ID
- Caller IDRequired
- DirectionRequired
- Destination queue
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- Email
- Phone numberRequired
- Avatar URL
- External ID
- RoleRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- Info
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- QueueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- User IDRequired
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Queue IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Phone numberRequired
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Email
- RoleRequired
- NameRequired
- Phone numberRequired
- Avatar URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- NameRequired
- Persona
- Job Role
- Company
- External URL
- External ID
- Tag
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- StatusRequired
- Tag
- Product
- Persona
- External ID
- State
- Include Associated Feedback
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- List Products
List all the products in the account
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - List User Stories
Returns a list of user stories with newest first.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - NameRequired
- Email
- About
- Tag
- Personas
- Job Role
- Company
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Idea Title
- Description
- Business Case - Problem
- Business Case - Value
- Functional Specs
- Notes
- Products
- Personas
- Tag
- StatusRequired
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ContactRequired
- NameRequired
- Email
- Company
- Job Role
- Persona
- Tag
- Link Name
- Link URL
- External ID
- Phone
- About
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Workflow StageRequired
- IdeaRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- External ID
- Email
- External URL
- NameRequired
- Company
- Persona
- Tag
- Job Role
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- External URL
- Tag
- StatusRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- Email
- External URL
- NameRequired
- Company
- Persona
- Tag
- Job Role
- About
- Personas
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found
- Conversation IDRequired
- Agent ID
- MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- contact
- Force anonymizationRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Conversation IDRequired
- StatusRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Requester IDRequired
- Email Integration EndpointRequired
- subjectRequired
- MessageRequired
- Agent ID
- Language
- channelRequired
- DirectionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- End User IDRequired
- info
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- ActionRequired
- TagRequired
- Conversation IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User IDRequired
- Phone Number
- Email Address
- Display Name
- First Name
- Last Name
- Middle Names
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- User ID
ActionThis is an event a Zap performs.SearchFind existing data in your app- Conversation IDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- CSIDRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- Search QueryRequired
- Exact Matches only?Required
ActionThis is an event a Zap performs.SearchFind existing data in your app- Email
- RoleRequired
ActionThis is an event a Zap performs.SearchFind existing data in your app- External ID
- NameRequired
- Email
- Phone numberRequired
- Avatar URL
- RoleRequired
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- Phone numberRequired
- RoleRequired
- NameRequired
- Email
- Avatar URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- NameRequired
- External URL
- External ID
- Country
- Size
- Value
- City
- Tag
- Include Contacts
- Include Feedback for Contacts
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- State
- Company
- Product
- Persona
- Job Role
- Tag
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan- List Personas
List the personas in an account
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - List Tags
List all the tags available in the account.
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free plan - NameRequired
- City
- Country
- Size
- Value
- Tag
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- FeedbackRequired
- ContactRequired
- Ideas
- Tag
- Personas
- Products
- Link Name
- Link URL
- External ID
- Contact Name
- Contact Email
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Company IDRequired
- NameRequired
- City
- Country
- Size
- Value
- Tag
- Include Contacts
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- Feedback IDRequired
- FeedbackRequired
- State
- External ID
- Link Name
- Link URL
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.- NameRequired
- External ID
- External URL
- Tag
- Country
- Size
- Value
- City
ActionThis is an event a Zap performs.SearchFind existing data in your app- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tag
ActionThis is an event a Zap performs.SearchFind existing data in your app- NameRequired
- External ID
- External URL
- Tag
- Country
- Size
- Value
- City
- Link Name
- Link URL
- External ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found- External URL
- External ID
- State
- Company
- Company Size
- Company Country
- Company Value
- Contact
- Product
- Persona
- Job Role
- Tag
- NameRequired
- FeedbackRequired
- Email
- About
- Products
- Personas
- Source
- External Link - Name
- External Link - URL
- External Link - ID
ActionThis is an event a Zap performs.Search or writeFind existing data in your app, or create a new record if no data is found