Disqus + Zendesk

Find groups and create Zendesk tickets in them when new Disqus comments are created

  1. When this happens

    Step 1: New Comment

  2. Then do this

    Step 2: Find a Group

  3. Then do this

    Step 3: Create Ticket

When new comments are left on your blog, make sure they get a quick response. Use this Zap to automatically add new Disqus comments to Zendesk as tickets in certain groups. With the tickets added to the correct groups, you can be sure that the ticket will be answered by your specialized agents right away.

How this Disqus-Zendesk integration works

  1. A new comment is created in Disqus
  2. Zapier finds an existing group in Zendesk
  3. Zapier creates a ticket in the Zendesk group

Apps involved

  • Disqus
  • Zendesk

Supported triggers and actions

What does this mean?
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disqus logo
disqus logo

About Disqus

If you’re passionate about writing and sharing, Disqus helps you build a community of active readers and commenters. If you’re a brand building an audience for content, advertising with Disqus connects you to geeks geeking out, about stuff that matters to you.
Learn More

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About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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