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Discord + Hiver

Discord + Hiver

Discord + Hiver integrations

Send Discord channel messages for new Hiver csat ratings received

Keep track of customer satisfaction ratings and share feedback with your team instantly using this Hiver and Discord integration. When a new CSAT rating is received in Hiver, this workflow sends a channel message in Discord, ensuring your team stays updated on customer feedback for seamless communication and swift action. With this automation in place, you can efficiently monitor customer satisfaction and maintain a high-quality service experience.

When this happens...
New CSAT Rating ReceivedTriggers when a CSAT rating is received for a conversation.
TriggerInstant
automatically do this!
Send Channel MessagePost a new message to a specific #channel you choose.
ActionWrite

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More things you can do with Hiver and Discord

Discover other triggers and actions you can use with Hiver and Discord

- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
- Update Types
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It

- Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Emoji
- Limitation_notice
Trigger
Polling
Try It

- Forum Channel
- Ignore previously archived Posts?
  Required
Trigger
Polling
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Polling
Try It
- Forum Channel
  Required
- Post name
  Required
- Initial message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel
  Required
- New Name
  Required
Action
Write
- Dm_bot_info
- User
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Username
  Required
Action
Search

- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- Status
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
- Shared Mailbox
  Required
- Tags
- Assignee
- SLA Policy
- Directory Contact
- Company
Trigger
Instant
Try It
New User Added
Triggers when a new user joins the Discord Server.
Trigger
Polling
Try It
- Forum Channel
  Required
Trigger
Polling
Try It
- Channel type
  Required
- Member
Trigger
Polling
Try It
- User
  Required
- Role
  Required
Action
Write
- User
  Required
- Role
  Required
Action
Write
- Channel
  Required
- Message Text
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
- File Attachments
- Filename for Attachments
Action
Write
- Forum Channel
  Required
- Forum Post
  Required
- Message content
  Required
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel Name
  Required
Action
Search

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn moreLearn moreHelpHelp

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About Hiver

Hiver is a Gmail-based helpdesk that helps customer service teams easily access, assign and track customer emails on shared mailboxes.

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Related Zap Templates

Send new Hiver inbound conversations to Discord as channel messages

Related Zap Templates

Send new Hiver inbound conversations to Discord as channel messages