Discord + Help Scout
Create Discord messages when new conversations are initiated in Help Scout
Stay abreast with customer feedback easily. This workflow springs into action as soon as a new conversation is started on Help Scout, subsequently post a channel message on Discord. Improve your customer support responsibilities by streamlining communications between your customer support and team on Discord, ensuring every customer comment receives immediate attention.
Stay abreast with customer feedback easily. This workflow springs into action as soon as a new conversation is started on Help Scout, subsequently post a channel message on Discord. Improve your customer support responsibilities by streamlining communications between your customer support and team on Discord, ensuring every customer comment receives immediate attention.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
