Discord + Help Scout
Create Discord channel messages for new Help Scout conversations
Stay informed about new conversations in Help Scout and keep your team updated by sending notifications to a Discord channel. With this workflow, each time a conversation is created in Help Scout, a channel message will be posted in Discord, keeping your support team in the loop and improving collaboration. Enhance your customer service experience by enabling seamless communication across platforms.
Stay informed about new conversations in Help Scout and keep your team updated by sending notifications to a Discord channel. With this workflow, each time a conversation is created in Help Scout, a channel message will be posted in Discord, keeping your support team in the loop and improving collaboration. Enhance your customer service experience by enabling seamless communication across platforms.
- When this happens...Conversation Created
Triggers when a new conversation is created.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try ItConversation IDRequired
TextRequired
User
First NameRequired
Last NameRequired
Email
Phone
Chat Handle
Social Profile
Website
Background
Organization
Location
Job Title
Address
Address
City
State / Province
Postal Code / ZIP Code
Country
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply
ConversationRequired
CustomerRequired
TextRequired
User
Create as DraftRequired
