Dialpad + Fello
Dialpad + Fello
Update and add contacts in Fello Connect when call states change in Dialpad
Stay on top of your contact management with this user-friendly workflow. When call state changes in Dialpad, it seamlessly updates or adds new contact details in Fello Connect. This ensures your Fello Connect contact list stays current with every call. An efficient solution to maintain accurate contact information and enhance customer relations.
- When this happens...Call State ChangedTriggers when a call state changes.
- automatically do this!Add or Update ContactAdd or Update Contact from Fello Connect
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More things you can do with Dialpad and Fello
Discover other triggers and actions you can use with Dialpad and Fello
- Call StatesRequired
Try ItTriggerInstant- Api_docs_info
- Stop on errorRequired
- HTTP MethodRequired
- URLRequired
- Query string parameters
- Additional request headers
- Body
ActionWrite- Contact DNC Verification Status Changed
Triggers when a contact's DNC verification status changes.
Try ItTriggerInstant - Contact Unsubscribed
Triggers when a contact unsubscribes from Fello emails
Try ItTriggerInstant
- SMS directionRequired
Try ItTriggerInstant- Create and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
ActionWrite - Contact Address Enriched
Triggers when a contact gets enriched with one or more properties.
Try ItTriggerInstant - Contact Updated
Triggers when a contact is updated by agent in Connect.
Try ItTriggerInstant
