Dialpad + Fello
Update and add contacts in Fello Connect when call states change in Dialpad
Stay on top of your contact management with this user-friendly workflow. When call state changes in Dialpad, it seamlessly updates or adds new contact details in Fello Connect. This ensures your Fello Connect contact list stays current with every call. An efficient solution to maintain accurate contact information and enhance customer relations.
Stay on top of your contact management with this user-friendly workflow. When call state changes in Dialpad, it seamlessly updates or adds new contact details in Fello Connect. This ensures your Fello Connect contact list stays current with every call. An efficient solution to maintain accurate contact information and enhance customer relations.
- When this happens...Call State Changed
Triggers when a call state changes.
- automatically do this!Add or Update Contact
Add or Update Contact from Fello Connect
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Call StatesRequired
Try ItApi Docs Info
Stop on errorRequired
HTTP MethodRequired
URLRequired
Query string parameters
Additional request headers
Body
Contact DNC Verification Status Changed
Triggers when a contact's DNC verification status changes.
Try ItContact Unsubscribed
Triggers when a contact unsubscribes from Fello emails
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SMS directionRequired
Try ItCreate and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
Contact Address Enriched
Triggers when a contact gets enriched with one or more properties.
Try ItContact Updated
Triggers when a contact is updated by agent in Connect.
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