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Deskpro + Telegram

Send Telegram messages for new Deskpro tickets

Manage your customer support more efficiently with this workflow. Whenever a new ticket pops up in Deskpro, it will immediately send a message in Telegram to keep you informed wherever you are. Ensure a faster response time and improve customer satisfaction, all in one seamless process.

Manage your customer support more efficiently with this workflow. Whenever a new ticket pops up in Deskpro, it will immediately send a message in Telegram to keep you informed wherever you are. Ensure a faster response time and improve customer satisfaction, all in one seamless process.

  1. When this happens...
    DeskproDeskpro
    New Ticket

    Triggers when a new ticket is created.

    TriggerInstant
  2. automatically do this!
    TelegramTelegram
    Send Message

    Sends a message from your bot.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Deskpro triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • NameRequired

    • Summary

    • Labels

    • Parent organization

    • Email domains

    • Phone number

    • Street Address

    • City

    • State

    • Postal / Zip code

    • Country

    Action
    Write
    • Ticket Filter

    Trigger
    Instant
    Try It
    • IdRequired

    • Is Note

    • Format

    • MessageRequired

    Action
    Write
    • Email AddressRequired

    • Password

    • Title

    • Name

    • First Name

    • Last Name

    • Organization

    • Labels

    Action
    Write
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About Deskpro

Deskpro is a web-based helpdesk software with multiple channel support.

Related categories

  • Customer Support
telegram logo
telegram logo

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.
Learn more

Related categories