Deskpro + Telegram

Deskpro + Telegram integrations

Send Telegram messages for new Deskpro tickets

Manage your customer support more efficiently with this workflow. Whenever a new ticket pops up in Deskpro, it will immediately send a message in Telegram to keep you informed wherever you are. Ensure a faster response time and improve customer satisfaction, all in one seamless process.

When this happens...
New TicketTriggers when a new ticket is created.
TriggerInstant
automatically do this!
Send MessageSends a message from your bot.
ActionWrite

Start free with email

Start free with Google

Free forever for core features
14 day trial for premium features & apps

More things you can do with Deskpro and Telegram

Discover other triggers and actions you can use with Deskpro and Telegram

New Organization
Triggers when a new organization is created.
Trigger
Polling
Try It
New Ticket Reply
Triggers when a ticket is answered.
Trigger
Instant
Try It
Ticket Update
Triggers when a ticket is updated.
Trigger
Instant
Try It
- Name
  Required
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Write
- Subject
  Required
- Person
  Required
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Write

- Name
  Required
Action
Search
- Query
  Required
Action
Search

- Email Address
  Required
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Search or write
- Chat ID
Trigger
Instant
Try It
- Chat_id
  Required
- Photo
  Required
- Caption
- Caption Format
- Send Silently
- Protect Content
Action
Write

New Person
Triggers when a new person is created.
Trigger
Polling
Try It
- Ticket Filter
Trigger
Instant
Try It
- Id
  Required
- Is Note
- Format
- Message
  Required
Action
Write
- Email Address
  Required
- Title
- Name
- First Name
- Last Name
- Organization
- Labels
Action
Write
- Id
  Required
- Department
- Subject
- Person
- Status
- Labels
Action
Write
- Email
  Required
Action
Search
- Name
  Required
- Summary
- Labels
- Parent organization
- Email domains
- Phone number
- Street Address
- City
- State
- Postal / Zip code
- Country
Action
Search or write
- Query
  Required
- Subject
  Required
- Person
  Required
- Person Name
- Message
- Format
- Is Note
- Message Author
- Department
- Agent
- Status
- Labels
Action
Search or write
- Chat_id
  Required
- Text Format
- Message Text
  Required
- Disable Link Preview
Action
Write
- Chat_id
  Required
- Poll Question Text
  Required
- Should the poll be anonymous?
  Required
- Poll Type
  Required
- How long should the poll be open?
- Send Closed Poll?
- Send Silently?
- Protect Content from forwarding and saving?
Action
Write

About Deskpro

Deskpro is a help desk platform for every channel, powered by the AI of your choice — the only solution with enterprise security, compliance, and privacy.

HelpHelp

Related categories

Customer Support

About Telegram

Telegram is a cloud-based instant messaging and voice over IP service developed by Telegram Messenger LLP.

Learn moreLearn moreHelpHelp

Related categories

Phone & SMS

Team Chat