DeskDirector + Slack
Send Slack direct messages for new or updated DeskDirector tickets
Stay informed about your DeskDirector tickets by receiving Slack direct messages whenever a ticket is created or updated. This workflow helps you keep track of your support tickets, ensuring that you can respond quickly and efficiently to your customers' needs. Improve your team's productivity and customer support experience with this seamless automation between DeskDirector and Slack.
Stay informed about your DeskDirector tickets by receiving Slack direct messages whenever a ticket is created or updated. This workflow helps you keep track of your support tickets, ensuring that you can respond quickly and efficiently to your customers' needs. Improve your team's productivity and customer support experience with this seamless automation between DeskDirector and Slack.
- When this happens...When a Ticket Is Created or Updated
Triggers when a ticket is created (ticket.new) or updated (ticket.updated).
- automatically do this!Send Direct Message
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
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Chat EventRequired
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Ticket EventRequired
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