Datadog + Intercom
Create new metrics in Datadog for each new conversation in Intercom
Improve your customer support analytics by connecting Intercom and Datadog with this efficient workflow. Whenever a new conversation takes place in Intercom, it will create a new metric post in Datadog. This automation helps you track customer engagement and support team performance in real-time, providing valuable insights to optimize your support processes.
Improve your customer support analytics by connecting Intercom and Datadog with this efficient workflow. Whenever a new conversation takes place in Intercom, it will create a new metric post in Datadog. This automation helps you track customer engagement and support team performance in real-time, providing valuable insights to optimize your support processes.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!New Metric Post
This covers the data that you want to send to Datadog
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Company
Triggers when a new Company is created.
Try It
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try ItNew Conversation
Triggers when a new Conversation is created by a User in Intercom.
Try It
