Skip to content
Loading

Custify + LiveChat

Create notes in Custify from finished chats in LiveChat

Ensure a seamless customer service process by having your completed LiveChat conversations directly create an insightful note in Custify. With this automation, each finalised chat in LiveChat results in a note being generated in Custify, helping you keep track of customer interactions with ease. Streamline your customer service workflow and improve efficiency with this straightforward automation process.

Ensure a seamless customer service process by having your completed LiveChat conversations directly create an insightful note in Custify. With this automation, each finalised chat in LiveChat results in a note being generated in Custify, helping you keep track of customer interactions with ease. Streamline your customer service workflow and improve efficiency with this straightforward automation process.

  1. When this happens...
    LiveChatLiveChat
    Finished Chat

    Triggers when the chat is ended.

    TriggerInstant
  2. automatically do this!
    CustifyCustify
    Create Note

    Create a note

    ActionWrite
Start free with email
Start free with Google
Start free with email
Start free with Google
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • LiveChat triggers, actions, and search

    Chat Changed

    Triggers when the tag list for a particular chat was changed.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Chat

    Triggers when the chat is started.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Visitor in Queue

    Triggers when a visitor enters queue.

    Trigger
    Instant
    Try It

    • SegmentRequired

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    Finished Chat

    Triggers when the chat is ended.

    Trigger
    Instant
    Try It
  • LiveChat triggers, actions, and search

    New Ticket

    Triggers when the ticket is created.

    Trigger
    Instant
    Try It

    • SegmentRequired

    Trigger
    Instant
    Try It

    • SegmentRequired

    Trigger
    Instant
    Try It
custify logo
custify logo

About Custify

Custify is a customer success platform that helps you better meet customers' needs, reducing churn and increasing lifetime value.

Related categories

  • Customer Appreciation
livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more

Related categories