Custify + LiveChat

Custify + LiveChat integrations

Create notes in Custify from finished chats in LiveChat

Ensure a seamless customer service process by having your completed LiveChat conversations directly create an insightful note in Custify. With this automation, each finalised chat in LiveChat results in a note being generated in Custify, helping you keep track of customer interactions with ease. Streamline your customer service workflow and improve efficiency with this straightforward automation process.

When this happens...
Finished ChatTriggers when the chat is ended.
TriggerInstant
automatically do this!
Create NoteCreate a note
ActionWrite

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More things you can do with LiveChat and Custify

Discover other triggers and actions you can use with LiveChat and Custify

Chat Changed
Triggers when the tag list for a particular chat was changed.
Trigger
Instant
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New Chat
Triggers when the chat is started.
Trigger
Instant
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New Visitor in Queue
Triggers when a visitor enters queue.
Trigger
Instant
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- Segment
  Required
Trigger
Instant
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- Segment
  Required
Trigger
Instant
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- Playbook
  Required
Trigger
Instant
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- User ID
- Email
- CSAT score
  Required
- Comment
- Submitted At
Action
Write

- User ID
  Required
- Company ID
  Required
Action
Write
- User ID
- Email
- NPS score
  Required
- Comment
- NPS date and time
Action
Write
- Company ID
  Required
- Task name
  Required
- Task description
- Task due date
- Task priority
  Required
Action
Write
- New custom attribute
Action
Write
- Email
  Required
Action
Search
- Email
  Required
- New custom attribute
Action
Search or write

Finished Chat
Triggers when the chat is ended.
Trigger
Instant
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New Ticket
Triggers when the ticket is created.
Trigger
Instant
Try It
- Segment
  Required
Trigger
Instant
Try It
- Segment
  Required
Trigger
Instant
Try It
- Playbook
  Required
Trigger
Instant
Try It
- New custom attribute
Action
Write
- Event name
  Required
- Event date and time
  Required
- User ID
- Email
- Company ID
- Metadata
Action
Write
- Company ID
- User ID
- Text
  Required
Action
Write
- New custom attribute
Action
Write
- New custom attribute
Action
Write
- Company name
- Company ID
Action
Search
- Company name
- Company ID
- New custom attribute
Action
Search or write

About Custify

Custify is a customer success platform that helps you better meet customers' needs, reducing churn and increasing lifetime value.

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Related categories

Customer Appreciation

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

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Related categories

Customer Support