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Crisp + SHOPLINE

Manage new SHOPLINE orders by creating or updating contacts in Crisp

Streamline your customer service with this effective workflow. Whenever a new order comes in through your SHOPLINE app, corresponding contact details are created or updated in the Crisp app. This swift process ensures your customer information is always up-to-date, enabling a smoother communication and enhanced customer relationship management on Crisp. So, focus less on manual data entry, and more on delivering outstanding customer service.

Streamline your customer service with this effective workflow. Whenever a new order comes in through your SHOPLINE app, corresponding contact details are created or updated in the Crisp app. This swift process ensures your customer information is always up-to-date, enabling a smoother communication and enhanced customer relationship management on Crisp. So, focus less on manual data entry, and more on delivering outstanding customer service.

  1. When this happens...
    SHOPLINESHOPLINE
    New Order

    Triggers when a new order is added to your Shopline account.

    TriggerInstant
  2. automatically do this!
    CrispCrisp
    Create/Update Contact

    Creates/Update a contact

    ActionWrite
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Supported triggers and actions

What does this mean?
  • SHOPLINE triggers, actions, and search

    New Cancelled Order

    Triggers when an order is "cancelled".

    Trigger
    Instant
    Try It
    • Financial Status

    • Fulfillment Status

    • Order Status

    Trigger
    Instant
    Try It
  • SHOPLINE triggers, actions, and search

    Updated Customer

    Triggers when a customer's information is updated.

    Trigger
    Instant
    Try It
    • First NameRequired

    • Last NameRequired

    • EmailRequired

    • Company Name

    • Street Address

    • Street Address Line 2

    • City

    • State

    • Country

    • Country Code

    • Zip Code

    • Phone

    • Tags

    • Accepts Marketing

    Action
    Write
  • SHOPLINE triggers, actions, and search

    New Customer

    Triggers when a new customer is added to your Shopline account.

    Trigger
    Instant
    Try It
  • SHOPLINE triggers, actions, and search

    New Product

    Triggers when a new customer is added to your Shopline account.

    Trigger
    Instant
    Try It
    • Financial Status

    • Fulfillment Status

    • Order Status

    Trigger
    Instant
    Try It
    • Email

    • Product

    • Product Variant

    • Product Quantity

    • Product Price

    • Title

    • Location

    • Note

    • Shipping Address - First name

    • Shipping Address - Last name

    • Shipping Address - Company

    • Shipping Address - Email

    • Shipping Address - Phone

    • Shipping Address - Address1

    • Shipping Address - Address2

    • Shipping Address - City

    • Shipping Address - Country

    • Shipping Address - State

    • Shipping Address - Zip code

    • Billing Address - First name

    • Billing Address - Last name

    • Billing Address - Company

    • Billing Address - Email

    • Billing Address - Phone

    • Billing Address - Address1

    • Billing Address - Address2

    • Billing Address - City

    • Billing Address - Country

    • Billing Address - State

    • Billing Address - Zip code

    • Send Receipt

    • Send Fulfillment Receipt

    • Inventory Behaviour

    • Financial Status

    • Fulfillment Status

    • Discounts

    • Taxes Included

    • Shipping fee

    Action
    Write
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About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
shopline logo
shopline logo

About SHOPLINE

SHOPLINE is an Software as a Service (SaaS) company that focuses on facilitating global omnichannel e-commerce brands to do business via DTC websites.

Related categories