Crisp + Quo

Create new Crisp conversations from incoming Quo messages

When a new message is received in your Quo, this workflow ensures that a conversation is promptly started in the Crisp app. This automated process manages your communications efficiently by bridging the gap between Quo and Crisp, saving you the time and effort of manually initiating conversations. Stay on top of your interactions and enhance customer engagement with this seamless connection.

When this happens...
Incoming Message Received
Triggers when you receive a message.
TriggerInstant
automatically do this!
Create Conversation
Creates a conversation
ActionWrite

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Supported triggers and actions

- Select Phone NumbersRequired
Trigger
Instant
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- Select Phone NumbersRequired
Trigger
Instant
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- User Id
Trigger
Polling
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- Phone NumbersRequired
Trigger
Instant
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- ID
- First Name
- Last Name
- Company
- Job Title
- Phone Numbers
- Email Addresses
- Share With
Action
Write

- Call IdRequired
Action
Search
- Call IdRequired
Action
Search

- Select Phone NumberRequired
- User Id
- ParticipantsRequired
- Created After
- Created Before
- Max ResultsRequired
- Page Token
Action
Search
- Select Phone NumberRequired
- User Id
- Participants
- Created After
- Created Before
- Max ResultsRequired
- Page Token
Action
Search
Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write
- User EmailRequired
- User NameRequired
- Message FromRequired
- MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search

- Select Phone Numbers
Trigger
Instant
Try It
- Select Phone NumbersRequired
Trigger
Instant
Try It
- Phone NumbersRequired
Trigger
Instant
Try It
- Select Phone NumbersRequired
Trigger
Instant
Try It
- FromRequired
- ToRequired
- MessageRequired
- Mark conversation as done
Action
Write
- Call IdRequired
Action
Search
- idRequired
Action
Search
- Select Phone Numbers
- User Id
- Created After
- Created Before
- Exclude Inactive
- Updated After
- Updated Before
- Max Results
- Page Token
Action
Search
- User Id
Action
Search
Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
- Nickname
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Quo

Quo is a next-generation phone system to engage customers, collaborate with your team, and scale your reach with AI — without losing the personal touch.

Learn more

Related categories

Phone & SMS

Related Zap Templates

Create new Crisp conversations from completed Quo calls

Related Zap Templates

Create new Crisp conversations from completed Quo calls

Crisp + Quo

Create new Crisp conversations from incoming Quo messages

Call Recording Completed

Call Transcript Completed

List Phone Numbers

Incoming Message Received

Create or Update Contact

Get Recordings for a Call

Get a Transcription for a Call

List Calls

List Messages

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Send User Text Message

Search for Conversation

Call Summary Completed

Incoming Call Completed

Outgoing Message Delivered

Outgoing Call Completed

Send a Message

Get a Summary for a Call

Get a Message by ID

List Conversations

List Phone Numbers

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Add a User Event

Send Operator Text Message

Change Conversation State

Search for a Profile

About Crisp

Related categories

About Quo

Related categories

Related Zap Templates

Related Zap Templates