Crisp + Placetel

Crisp + Placetel integrations

Create conversations in Crisp from new incoming faxes in Placetel

Effortlessly manage your incoming faxes on Placetel by creating a conversation in Crisp for each new fax received. This automation helps streamline your customer communication and ensures you stay on top of important faxes without any extra manual work. Save time, stay organized, and improve response times with this seamless workflow.

When this happens...
Incoming FaxWhen a new fax is incoming
TriggerPolling
automatically do this!
Create ConversationCreates a conversation
ActionWrite

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More things you can do with Placetel and Crisp

Discover other triggers and actions you can use with Placetel and Crisp

- Number
Trigger
Instant
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- Number
Trigger
Instant
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- Number
Trigger
Instant
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- Target number
  Required
- SipUID
  Required
Action
Write
- Recipient
  Required
- Message
  Required
Action
Write

- SIP URI
  Required
Action
Search
Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- Email
  Required
- Name
  Required
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- Email
  Required
- Event name
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Message content
  Required
- Nickname
Action
Write
- Conversation ID (session_id)
  Required
- State
  Required
Action
Write
- Email
  Required
Action
Search

- Type
  Required
- Number
Trigger
Instant
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Incoming Fax
When a new fax is incoming
Trigger
Polling
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- Firstname
  Required
- Lastname
  Required
- Phone
- Phone (Work)
- Mobile
- Mobile (Work)
- Address
- Address (Work)
- Email
- Email (Work)
Action
Write
- From
  Required
- To
  Required
- Email
  Required
- File
  Required
- Header
Action
Write
- Number
  Required
Action
Search
Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)
  Required
- Segments
  Required
Action
Write
- User Email
  Required
- User Name
  Required
- Message From
  Required
- Message
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Note message content
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Message content
  Required
Action
Write
- Query
  Required
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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Related categories

Customer Support

About Placetel

The PBX from the cloud. Modern business telephony with more than 150 telephone system functions.

Learn moreLearn moreHelpHelp

Related categories

Call Tracking