Crisp + Olvy

Create Olvy feedback from new incoming Crisp messages

Activate this Zapier template to create a feedback in Olvy whenever a new incoming message is received in Crisp.

When this happens...
Message IncomingTriggers when a visitor sends a message.
TriggerInstant
automatically do this!
Create FeedbackCreates a Feedback
ActionWrite

Discover other triggers and actions you can use with Crisp and Olvy

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)
  Required
- Segments
  Required
Action
Write

- Conversation ID (session_id)
  Required
- Message content
  Required
Action
Write
- Query
  Required
Action
Search
Contact Deleted
Triggers when a new contact is archived.
Trigger
Instant
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Contact Updated
Triggers when a contact is updated.
Trigger
Instant
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Feedback Created
Triggers when a new feedback is created.
Trigger
Instant
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Issue Archived
Triggers when an issue is archived
Trigger
Instant
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Issue Update
Triggers when an issue is updated
Trigger
Instant
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Release Created
Triggers when a new release note is published.
Trigger
Instant
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Release Update
Triggers when a release is updated.
Trigger
Instant
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- Body
  Required
- Tags
- Contact Name
- Contact Email
- Source Name
- Source Url
- Rating Type
- Rating
Action
Write
- Title
  Required
- Body of the release note
  Required
- Version
- Permalink
- Featured Link
- Featured Link
- projects
- Contributors
- Categories
Action
Write

Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- Email
  Required
- Name
  Required
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- Email
  Required
- Event name
  Required
Action
Write
- Conversation ID (session_id)
  Required
- Message content
  Required
- Nickname
Action
Write
- Conversation ID (session_id)
  Required
- State
  Required
Action
Write
- Email
  Required
Action
Search
Contact Created
Triggers when a new contact is created.
Trigger
Instant
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Feedback Archive
Triggers when a feedback is archived
Trigger
Instant
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Feedback Updated
Triggers when a certain feedback is updated.
Trigger
Instant
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Issue Created
Triggers when an issue is created
Trigger
Instant
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Release Archived
Triggers when a release is archived.
Trigger
Instant
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Release Published
Triggers when a release note is published.
Trigger
Instant
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- Name
  Required
- Email
- Designation
- Identifier
- Source
- Company
Action
Write
- Name
  Required
- Description
- Status
Action
Write
- Title
  Required
- Body of the release note
  Required
- Version
- Permalink
- Featured Link
- Featured Link
- projects
Action
Write

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

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About Olvy

Olvy is the comms center for your product team. Keep track of user feedback, and close the loop everywhere your users are.

Related categories