Crisp + Google Sheets

Add new Crisp conversations to Google Sheets as spreadsheet rows

Efficiently manage your customer inquiries with this Crisp to Google Sheets workflow. When a new conversation begins in Crisp, a new row will be created in your specified Google Sheets spreadsheet. This automation streamlines your data collection process, allowing you to keep track of customer interactions in one organized and easily accessible location.

Efficiently manage your customer inquiries with this Crisp to Google Sheets workflow. When a new conversation begins in Crisp, a new row will be created in your specified Google Sheets spreadsheet. This automation streamlines your data collection process, allowing you to keep track of customer interactions in one organized and easily accessible location.

  1. When this happens...
    CrispCrisp
    New Conversation

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet

    Creates a new spreadsheet. Choose from a blank spreadsheet, a copy of an existing one, or one with headers.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
google-sheets logo
google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn more

Related categories

  • Google
  • Spreadsheets

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