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Crisp + Freshdesk

Create Freshdesk contacts from new Crisp contacts

Whenever a new contact is recorded in Crisp, this workflow instantly adds the same contact in your Freshdesk system, enhancing communication efficiency. Save time and effort by eliminating the need for manual data entry, and ensure consistent contact information across both platforms. This effortless interaction between Crisp and Freshdesk streamlines your customer relationship management.

Whenever a new contact is recorded in Crisp, this workflow instantly adds the same contact in your Freshdesk system, enhancing communication efficiency. Save time and effort by eliminating the need for manual data entry, and ensure consistent contact information across both platforms. This effortless interaction between Crisp and Freshdesk streamlines your customer relationship management.

  1. When this happens...
    CrispCrisp
    New Contact

    Triggers when a new contact is created.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Contact

    Allows you to create a User/Customer in Freshdesk for your support domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
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crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
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