Crisp + Discord

Send new Crisp messages to Discord channels for seamless communication

Easily keep your Discord community engaged by sending channel messages whenever there's a new conversation in Crisp. This workflow activates when a message is sent in Crisp, and instantly posts a channel message in your selected Discord server. Keep your community informed and involved with seamless communication between Crisp and Discord.

When this happens...
Message Sent
Triggers when an operator sends a message
TriggerInstant
automatically do this!
Send Channel Message
Post a new message to a specific #channel you choose.
ActionWrite

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Supported triggers and actions

What does this mean?

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
Try It
New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It
Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
Try It
- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write

- EmailRequired
- Event nameRequired
Action
Write
- ChannelRequired
Trigger
Scheduled
Try It

- Channel typeRequired
- Emoji
- Limitation Notice
Trigger
Scheduled
Try It
- Forum Channel
- Ignore previously archived Posts?Required
Trigger
Scheduled
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Scheduled
Try It
- Forum ChannelRequired
- Post nameRequired
- Initial message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- ChannelRequired
- New NameRequired
Action
Write
- Dm Bot Info
- UserRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- UsernameRequired
Action
Search

Message Sent
Triggers when an operator sends a message
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
Try It
Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
Try It
Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
Try It
- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- QueryRequired
Action
Search
New User Added
Triggers when a new user joins the Discord Server.
Trigger
Scheduled
Try It
- Forum ChannelRequired
Trigger
Scheduled
Try It
- Channel typeRequired
- Member
Trigger
Scheduled
Try It
- UserRequired
- RoleRequired
Action
Write
- UserRequired
- RoleRequired
Action
Write
- ChannelRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Forum ChannelRequired
- Forum PostRequired
- Message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel NameRequired
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn more Help

Related categories

Team Chat

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PRODUCTS

CAPABILITIES

By team

Crisp + Discord

Send new Crisp messages to Discord channels for seamless communication

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Create/Update Contact

NameRequired

Phone Number

Address

Website

Company

Position

Segments

Notepad

Custom Data

Add a User Event

EmailRequired

Event nameRequired

New Message Posted to Channel

ChannelRequired

New Reaction on Message

Channel typeRequired

Emoji

Limitation Notice

New Forum Post

Forum Channel

Ignore previously archived Posts?Required

Role Assigned to User

Create new Forum Post

Forum ChannelRequired

Post nameRequired

Initial message contentRequired

Ping Username, Role and everyone mentions?

Text to Speech

Bot Name

Bot Icon

Rename Channel

ChannelRequired

New NameRequired

Send Direct Message

Dm Bot Info

UserRequired

Message TextRequired

Ping Username, Role and everyone mentions?

Text to Speech

API Request (Beta)

Api Docs Info

HTTP MethodRequired

URLRequired

Query String Parameters

Headers

Additional Request Headers

Body

Find User

UsernameRequired

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create Conversation

User EmailRequired

User NameRequired

User MessageRequired

Search for Conversation

QueryRequired

New User Added

New Forum Message

Forum ChannelRequired

New Mention

Channel typeRequired

Member

Add Role

UserRequired

RoleRequired

Remove User Role

UserRequired