Connect Contently and Jira Service Management to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

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How Zapier works

Zapier makes it easy to integrate Contently with Jira Service Management - no code necessary. See how you can get setup in minutes.

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Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Content Request Submitted" from Contently.

Add your action

An action happens after the trigger—such as "Create Request" in Jira Service Management.

You’re connected!

Zapier seamlessly connects Contently and Jira Service Management, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Publications
  Required
Trigger
Instant
Try It
- Publications
  Required
Trigger
Instant
Try It
- Publications
  Required
Trigger
Instant
Try It
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Site
  Required
- Project
  Required
- Request Type
  Required
Action
Write

- Publications
  Required
Trigger
Instant
Try It
- Publications
  Required
Trigger
Instant
Try It
- Publications
  Required
Trigger
Instant
Try It
- Site
  Required
- Project
  Required
Trigger
Polling
Try It
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write

For AI agents & developers

Use Contently and Jira Service Management with AI agents and code

Beyond Zap workflows. Call Contently and Jira Service Management actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.

No code

Connect via Zapier MCP

Expose Contently and Jira Service Management actions as tools in any MCP client. Authenticate once, then call them in natural language.

Example actions on this page

Create Request

Works with

Claude · ChatGPT · Cursor · any MCP-compatible client

Connect Zapier MCP

Typescript

Call from code with the Zapier SDK

Trigger Contently and Jira Service Management actions from backend services, scripts, or agent code.

Install

# TypeScript / Node
npm install @zapier/zapier-sdk

Run an action

import { createZapierSdk } from '@zapier/zapier-sdk';

const zapier = createZapierSdk();
await zapier.runAction({ /* contently / jira-service-management action */ });

Run the SDK docs

There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Contently and Jira Service Management to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Contently to Jira Service Management integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Contently

Contently offers the platform, freelance talent, and strategic services you need to create content that builds trust and drives results.

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About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.