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ConnectWise Manage + Zendesk

ConnectWise Manage + Zendesk

ConnectWise Manage + Zendesk integrations

Create new Zendesk tickets from updated ticket notes in ConnectWise Manage

Efficiently manage your customer support by letting this workflow do the job for you. Whenever a new ticket note is created in ConnectWise Manage, it instantaneously establishes a new ticket in Zendesk. This automatic process improves your response time, enabling you to provide seamless customer service. Boost your productivity and customer satisfaction with this hassle-free workflow.

  1. When this happens...
    New Ticket Note
    New Ticket Note
    New Ticket NoteTriggers when a new ticket note is created.
  2. automatically do this!
    Create Ticket
    Create Ticket
    Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with ConnectWise Manage and Zendesk

Discover other triggers and actions you can use with ConnectWise Manage and Zendesk

    • New, Updated or Both
    • Company Filter
    • Contact Type Filter
    • Specific Contact Filter
    Trigger
    Instant
    Try It
    • New, Updated or Both
    • Board Filter
    • Project Filter
    Trigger
    Instant
    Try It
  • ConnectWise Manage triggers, actions, and search
    New Territory

    Triggers when a new territory is created.

    Trigger
    Polling
    Try It
    • Company_name
      Required
    • Identifier
      Required
    • Type
      Required
    • Status
      Required
    • Site Name
      Required
    • Address_1
    • Address_2
    • City
    • State
    • Zip_code
    • Country Name
    • Phone Number
    • Website
    • Market
    • Source
    • Number of Employees
    • Territory
    Action
    Write
    • Service Board Filter
    Trigger
    Polling
    Try It
    • New, Updated or Both
    • Service Board Filter
    • Specific Service Ticket Filter
    • Project_filter
    Trigger
    Instant
    Try It
    • File
      Required
    • Record ID
      Required
    • Record Type
      Required
    • Title
    • Private?
    • Read Only?
    • Is Avatar?
    Action
    Write
    • First Name
      Required
    • Last Name
      Required
    • Title
    • Email
    • Default Email
    • Phone_number
    • Default Phone
    • Phone_type
    • Type
    • Company
    • Primary Contact
    • Relationship
    • Department
    • Address_1
    • Address_2
    • City
    • State
    • Zip_code
    • Country Name
    Action
    Write
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About ConnectWise Manage
ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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