ConnectWise Manage + Zendesk integrations
Create new Zendesk tickets from updated ticket notes in ConnectWise Manage
Efficiently manage your customer support by letting this workflow do the job for you. Whenever a new ticket note is created in ConnectWise Manage, it instantaneously establishes a new ticket in Zendesk. This automatic process improves your response time, enabling you to provide seamless customer service. Boost your productivity and customer satisfaction with this hassle-free workflow.
- When this happens...New Ticket NoteTriggers when a new ticket note is created.
- automatically do this!Create TicketTriggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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More things you can do with ConnectWise Manage and Zendesk
Discover other triggers and actions you can use with ConnectWise Manage and Zendesk
- New, Updated or Both
- Company Filter
- Contact Type Filter
- Specific Contact Filter
Try ItTriggerInstant- New, Updated or Both
- Board Filter
- Project Filter
Try ItTriggerInstant- New Territory
Triggers when a new territory is created.
Try ItTriggerPolling - Company_nameRequired
- IdentifierRequired
- TypeRequired
- StatusRequired
- Site NameRequired
- Address_1
- Address_2
- City
- State
- Zip_code
- Country Name
- Phone Number
- Website
- Market
- Source
- Number of Employees
- Territory
ActionWrite
- Service Board Filter
Try ItTriggerPolling- New, Updated or Both
- Service Board Filter
- Specific Service Ticket Filter
- Project_filter
Try ItTriggerInstant- FileRequired
- Record IDRequired
- Record TypeRequired
- Title
- Private?
- Read Only?
- Is Avatar?
ActionWrite- First NameRequired
- Last NameRequired
- Title
- Email
- Default Email
- Phone_number
- Default Phone
- Phone_type
- Type
- Company
- Primary Contact
- Relationship
- Department
- Address_1
- Address_2
- City
- State
- Zip_code
- Country Name
ActionWrite
Related categories
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Related categories







