ConnectWise Manage + Slack

Create tickets in ConnectWise Manage for new pushed messages in Slack

Streamline your team's workflow with this integration. When a new message is posted in a Slack private channel, a corresponding ticket is instantly created in ConnectWise Manage. This system builds a seamless bridge between your communication and task management tools, ensuring vital updates aren't missed and enhancing overall productivity.

Streamline your team's workflow with this integration. When a new message is posted in a Slack private channel, a corresponding ticket is instantly created in ConnectWise Manage. This system builds a seamless bridge between your communication and task management tools, ensuring vital updates aren't missed and enhancing overall productivity.

  1. When this happens...
    SlackSlack
    New Pushed Message

    Triggers when a Message is pushed from Slack.

    TriggerInstant
  2. automatically do this!
    ConnectWise ManageConnectWise Manage
    Create Ticket

    Creates a new service desk or project ticket.

    ActionWrite
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Supported triggers and actions

    • Include Alias

    Trigger
    Instant
    Try It
    • Username

    • Highlight Word

    • Trigger for Bot Messages?

    • Only Public Channels?

    Trigger
    Instant
    Try It
    • ChannelRequired

    Trigger
    Instant
    Try It
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connectwise-manage logo

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

  • CRM (Customer Relationship Management)

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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn more

Related categories

  • Team Chat

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