ConnectWise Manage + Slack Integrations

How to connect ConnectWise Manage + Slack

Zapier lets you send info between ConnectWise Manage and Slack automatically—no code required.

When this happens...

New Channel

Triggers whenever a new #channel is created.

automatically do this!

Add Reminder

Adds a reminder for yourself or a teammate, just like the /remind slash command.

Popular ConnectWise Manage + Slack workflows

Our most popular Zap! arrow pointing down

Share new ConnectWise Manage tickets in Slack
ConnectWise Manage + Slack
More details
When this happens
Step 1: New/Updated Ticket
Then do this
Step 2: Send Channel Message
See Zap details Try it
Share new ConnectWise Manage tickets in Slack
Share new ConnectWise Manage tickets in Slack
ConnectWise Manage + Slack
Send Slack channel messages for new or updated tickets in ConnectWise Manage
ConnectWise Manage + Slack
More details
When this happens
Step 1: New/Updated Ticket
Then do this
Step 2: Send Channel Message
See Zap details Try it
Send Slack channel messages for new or updated tickets in ConnectWise Manage
Send Slack channel messages for new or updated tickets in ConnectWise Manage
ConnectWise Manage + Slack

Supported triggers and actions

What does this mean?

New/Updated Contact
Triggers when a contact is created or updated.
Trigger
Instant
New/Updated Project
Triggers when a project is created or updated.
Trigger
Instant
New/Updated Ticket
Triggers when a service ticket is created and/or updated.
Trigger
Instant
Create Company
Creates a new company.
Action
Write
Create Contact
Creates a new contact.
Action
Write

Create Ticket
Creates a new service desk or project ticket.
Action
Write
Create Ticket Note
Create a service note or ticket note.
Action
Write

Update Company
Updates an existing company.
Action
Write

ConnectWise Manage
Updates an existing service or project ticket.
Scheduled
Action
ConnectWise Manage
Find a company by company identifier.
Scheduled
Action
ConnectWise Manage
Find a contact by name, email, or other parameter.
Scheduled
Action
ConnectWise Manage
Find a ticket by ID, Summary, or other parameter.
Scheduled
Action
ConnectWise Manage
Find a company by Company ID. Optionally, create one if none are found.
Scheduled
Action
ConnectWise Manage
Find a contact by name, email, or other parameter. Optionally, create one if none are found.
Scheduled
Action
ConnectWise Manage
Find a ticket by ID, Summary, or other parameter. Optionally, create one if none are found.
Scheduled
Action
Slack
Triggers when a new message is posted to any public channel.
Instant
Trigger
Slack
Triggers whenever a new #channel is created.
Instant
Trigger
Slack
Triggers when a new message is posted to a specific #channel you choose.
Instant
Trigger
Slack
Triggers when a custom emoji has been added to a team.
Instant
Trigger
Slack
Triggers when a new file is uploaded to your workspace.
Instant
Trigger
Slack
Triggers when a username or highlight word is mentioned in a public #channel.
Instant
Trigger
Slack
Triggers when a new message is posted to a specific #private-channel or multi-dm.
Instant
Trigger
Slack
Triggers when you click the "Push to Zapier" button from a message in Slack.
Instant
Trigger
Slack
Triggers when a reaction (aka reactji) is added to a message in a public #channel.
Instant
Trigger
Slack
Triggers when you save a message.
Instant
Trigger
Slack
Triggers when a new Slack user is created / first joins your org.
Instant
Trigger
Slack
Adds a reminder for yourself or a teammate, just like the
Scheduled
Action
Slack
Invite an existing User to an existing Channel. You must be a member of the channel to invite someone to it.
Scheduled
Action
Slack
Post a new message to a specific #channel you choose. Can also schedule a message for later.
Scheduled
Action
Slack
Send a direct message to a user or yourself from the Slackbot. Can also schedule a message for later.
Scheduled
Action
Slack
Creates a new channel.
Scheduled
Action
Slack
Post a new message to a private channel you choose. Can also schedule a message for later.
Scheduled
Action
Slack
Sets the topic on a selected channel.
Scheduled
Action
Slack
Update basic profile fields such as name or title
Scheduled
Action
Slack
Sets your Slack status to the given text and emoji.
Scheduled
Action
Slack
Finds a Slack message using the Slack Search feature.
Scheduled
Action
Slack
Finds a user by matching against their email instead of their username.
Scheduled
Action
Slack
Finds a user by their ID.
Scheduled
Action
Slack
Finds a user by matching against their real name instead of their username.
Scheduled
Action
Slack
Finds a user by their username.
Scheduled
Action

How ConnectWise Manage + Slack Integrations Work

Step 1: Authenticate ConnectWise Manage + Slack.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect ConnectWise Manage + Slack

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Learn More

Related categories

CRM (Customer Relationship Management)

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

Learn More