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Common Room + Zendesk

Common Room + Zendesk

Common Room + Zendesk integrations

Create new Common Room activities from new Zendesk tickets

Whenever a new ticket shows up in your Zendesk app, this proactive workflow ensures that it directly results in the addition of an activity from a third-party source in the Common Room app. This smooth process eliminates the need to manually track and update activity from Zendesk to Common Room, saving you significant time and effort. Benefit from a well-structured and streamlined approach to churn through your tickets while keeping your Common Room app up-to-date.

  1. When this happens...
    New Ticket
    New Ticket
    New TicketTriggers when a new ticket is created. Optionally select an organization.
  2. automatically do this!
    Add Activity From Third Party Source
    Add Activity From Third Party Source
    Add Activity From Third Party SourceAdds an activity to a contact in your room.
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More things you can do with Zendesk and Common Room

Discover other triggers and actions you can use with Zendesk and Common Room

  • Zendesk triggers, actions, and search
    New Group

    Triggers when a new group is created.

    Trigger
    Polling
    Try It
    • View
      Required
    Trigger
    Polling
    Try It
    • Tags
    Trigger
    Instant
    Try It
    • Who can view suspended tickets
    Trigger
    Polling
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    • Tags
      Required
    Trigger
    Polling
    Try It
    • Organization
    Trigger
    Polling
    Try It
    • Ticket (Required for non-admins)
    Trigger
    Polling
    Try It
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About Common Room
Common Room is the intelligent community growth platform that helps you deepen relationships, build better products, and drive business impact.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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  • Create Common Room activities from new Zendesk tickets