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Connect Comm100 and OurSMS to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Comm100 with OurSMS - no code necessary. See how you can get setup in minutes.

Select a trigger from Comm100

A trigger is an event that starts your Zap and runs the workflow. For example, with Comm100, a trigger could be "Chat Ended."

A trigger is the event that kicks off your automated workflow.

Setup an action from OurSMS

An action is what takes place after the automation is triggered. For example, with OurSMS, the action could be "Create Contact."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Comm100 to OurSMS

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Comm100 to OurSMS integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Connect Comm100 and OurSMS to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Integration categories

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

triggers, actions, or triggers and actions

Chat Ended
Triggers when the chat is ended.
Trigger
Instant
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New Chat
Triggers when a new chat is started.
Trigger
Instant
Try It
New or Updated Chat Wrap-Up
Triggers when a wrap-up is added or updated on a chat.
Trigger
Instant
Try It
- Main Group ID
  Required
- Sub Group
  Required
- Name
  Required
- Mobile
  Required
Action
Write
- Main Group ID
  Required
- Sub Group
  Required
- Sender
  Required
- Unicode
  Required
- Message
  Required
Action
Write

Chat Requested
Triggers when a visitor begins a chat request.
Trigger
Instant
Try It
Chat Transferred
Triggers when a chat is transferred.
Trigger
Instant
Try It
New Offline Message
Triggers when an offline message is received.
Trigger
Instant
Try It
- Sender
  Required
- Number
  Required
- Message
  Required
- Unicode
  Required
Action
Write

About Comm100

Comm100 is a live chat support software that enables businesses or organizations to communicate with their website visitors in real-time so as to improve conversions, sales, and customer satisfaction.

Related categories

Customer Support

About OurSMS

OurSMS is an app that allows you to send SMS messages.

Related categories

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