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Choose a Trigger

Choose an Action

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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "Run Python" from Code by Zapier.

Add your action

An action happens after the trigger—such as "Reply With Booking" in Marlie AI.

You’re connected!

Zapier seamlessly connects Code by Zapier and Marlie AI, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write
Booking Requested
Advanced. Fires DURING a live call when Marlie's AI agent has confirmed a booking with the caller and needs to commit it to your custom system. Your Zap MUST end with "Reply to Marlie" within 30 seconds, confirming success or returning alternatives. Skip this if you have a direct CRM.
Trigger
Instant
Try It
Customer Lookup Requested
Advanced. Fires DURING a live call when Marlie's AI agent needs to look up a caller in your custom data source (no direct CRM connected). Your Zap MUST end with the "Reply to Marlie" action within 30 seconds, returning the customer record. Do NOT use this if you have a direct CRM (Housecall Pro, HubSpot, Jobber, ServiceTitan) — those work automatically.
Trigger
Instant
Try It
- Request ID
  Required
- Customer Name
- Customer Phone
- Customer Email
- Customer Address
- Notes for Marlie
- success
  Required
Action
Write

- Zap_id
- Zap_step_id
- Code
  Required
Trigger
Polling
Try It
- Zap_id
- Zap_step_id
- Input Data
- Code
  Required
Action
Write
New Call Completed
Triggers in real time when a call to your Marlie AI agent ends. V2 ships a cleaned-up payload with formatted phone numbers, a flattened data collection object, and an opt-in transcript.
Trigger
Instant
Try It
- Request ID
  Required
- Success (Booking Committed)
  Required
- Confirmation Message
Action
Write

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Connect Code by Zapier and Marlie AI to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Learn how to automate Code by Zapier on the Zapier blog

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About Code by Zapier

Write custom Python or Javascript code in response to any data from any service! Transform, mutate, customize or even do custom HTTP in a native and familiar environment.

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About Marlie AI

Marlie AI is a voice assistant that answers calls, qualifies leads, schedules appointments, and keeps your CRMs, sheets, and messaging apps up to date.

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