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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Live Call: Customer Lookup Requested (Advanced)
Triggers when Marlie needs to look up a caller in your custom data source during a live call. Requires Reply to Marlie within 30 seconds. Skip this when using a directly connected CRM.
Try ItTriggerInstant - Live Call: Booking Requested (Advanced)
Triggers when Marlie confirms a booking during a live call and needs your custom system to save it. Requires Reply to Marlie within 30 seconds. Skip this when using a directly connected CRM.
Try ItTriggerInstant - Request IDRequired
- Customer Name
- Customer Phone
- Customer Email
- Customer Address
- Notes for Marlie
- successRequired
ActionWrite
- Call Completed
Triggers when a call with your Marlie AI agent ends. Recommended for most workflows; includes formatted phone numbers, flattened collected data, and an optional transcript.
Try ItTriggerInstant - Request IDRequired
- Success (Booking Committed)Required
- Confirmation Message
ActionWrite










