Create integrations between CloudBlue Connect and Syncro to automate any workflow
Top companies trust Zapier to automate work that solves their unique business problems—no coding required.
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect CloudBlue Connect and Syncro to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Id of the request or listing to retrieve messages forRequired
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCase StatusRequired
Additional filters
Amount of records per batch query
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planAdditional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest IDRequired
Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ActionRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Item IDRequired
QuantityRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
Item IDRequired
QuantityRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset Lookup FieldRequired
Asset Lookup ValueRequired
Period FromRequired
Period ToRequired
Period DeltaRequired
Period UOMRequired
ItemsRequired
Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Product IDRequired
SubjectRequired
Description of the case
Priority of the caseRequired
Type of the caseRequired
Receiver account IDRequired
Recipient IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Object IDRequired
MessageRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Tier Configuration IDRequired
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Parameter IDRequired
ValueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Parameter IDRequired
ValueRequired
Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Inquire message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
Parameter IDRequired
Error TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Notes
Parameter IDRequired
Error TextRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Caset IDRequired
Product IDRequired
Subject
Description of the case
Issuer Account
Issuer Actor
Recipient ID
Receiver Account
Receiver Actor
Recipient IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appCase idRequired
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appRequest Status
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appNew Customer
Triggers when you create a customer.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Payment
Triggers when a payment is made.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New Ticket
Triggers when a Ticket is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Ticket Status Changed
Triggers when a Ticket status is changed.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Customer IDRequired
Contact NameRequired
Address Line 1
Address Line 2
City
State
Zip/Postal Code
Contact Email
Phone Number
Mobile Phone
Contact Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer IDRequired
Estimate DateRequired
Estimate Note
Estimate StatusRequired
Ticket ID
Estimate Location ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer Phone or EmailRequired
Ticket SubjectRequired
Issue TypeRequired
Ticket Status
Ticket Initial Issue
Ticket Initial Issue Subject
Location ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Phone NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Customer IDRequired
Business Name
First Name
Last Name
Customer Email
Phone
Mobile
Address Line 1
Address Line 2
City
State
Zip/Postal Code
Customer Notes
SMS Service Enabled
Opt Out
No Email - Of Any Kind
Receive Billing Emails
Receive Marketing Emails
Receive Report Emails
Referred By
Referred by Customer ID
Tax Rate ID
Notification Email
Additional Invoice CC Email Addresses
Invoice Terms ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Query
ActionThis is an event a Zap performs.SearchFind existing data in your app
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planCase idRequired
Additional filters
Amount of records per batch query
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planProduct IDRequired
Object classRequired
Name for newly created Connect WebhookRequired
DescriptionRequired
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Request Status
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest Status
Additional filters
Amount of records per batch query
Process requests in batch
Try ItTriggerThis is the start of your ZapScheduledZapier checks for new data every 15 min on the Free planRequest IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Template IDRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Feedback of the resolution
Rating of the resolution of the case
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
ItemsRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
ItemsRequired
External Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
ItemsRequired
Parameters
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Hub IDRequired
Asset External IDRequired
Asset External UID
Tiers involved in the requestRequired
Tier 1 External IDRequired
Tier 1 External UID
Tier 1 Account NameRequired
Tier 1 Address Line 1Required
Tier 1 Address Line 2
Tier 1 Postal CodeRequired
Tier 1 CityRequired
Tier 1 State or ProvinceRequired
Tier 1 CountryRequired
Tier 1 Contact First NameRequired
Tier 1 Contact Last NameRequired
Tier 1 EmailRequired
Tier 1 Phone NumberRequired
Customer External IDRequired
Customer External UID
Customer Account NameRequired
Customer Address Line 1Required
Customer Address Line 2
Customer Postal CodeRequired
Customer CityRequired
Customer State or ProvinceRequired
Customer CountryRequired
Customer Contact First NameRequired
Customer Contact Last NameRequired
Customer EmailRequired
Customer Phone NumberRequired
Item IDRequired
QuantityRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset IDRequired
Parameter ID
Value
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Asset Lookup FieldRequired
Asset Lookup ValueRequired
Period FromRequired
Period ToRequired
Period DeltaRequired
Period UOMRequired
Item IDRequired
Attributes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Text of the comment
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Account IDRequired
Account External IDRequired
Account External UID
Account Account NameRequired
Account Address Line 1Required
Account Address Line 2
Account Postal CodeRequired
Account CityRequired
Account State or ProvinceRequired
Account CountryRequired
Account Contact First NameRequired
Account Contact Last NameRequired
Account EmailRequired
Account Phone NumberRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Tier Configuration IDRequired
Parameter IDRequired
ValueRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ParametersRequired
Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
ReasonRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Note
Template ID
ParametersRequired
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Pending message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Case IDRequired
Resolve message
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Request IDRequired
Planned Date
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appCase StatusRequired
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appAdditional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appRequest Status
Additional filters
ActionThis is an event a Zap performs.SearchFind existing data in your appNew Invoice
Triggers when a new invoice is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.New RMM Alert
Triggers when an RMM Alert is created.
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Ticket Resolved
Triggers when a Ticket is marked "Resolved".
Try ItTriggerThis is the start of your ZapInstantThis event starts a Zap instantly.Appointment SubjectRequired
Appointment Starts AtRequired
Appointment Ends AtRequired
Appointment Description
Appointment Location Type
Appointment Location
Ticket ID
Appointment Owner
Additional Attendees
All Day
Customer ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Business Name
Email Address
Phone Number
Mobile Phone
Street Address (Line 1)
Address Line 2
City
State/County
Zip/Postal Code
Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.First Name
Last Name
Business Name
Email Address
Phone Number
Mobile Phone
Street Address (Line 1)
City
State/County
Zip/Postal Code
Ticket Subject
Ticket Description
Ticket Issue Type
Location ID
Custom Fields
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Start AtRequired
Ends AtRequired
User IDRequired
Notes
Product ID
Comment ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Contact IDRequired
Contact Name
Customer ID
Address Line 1
Address Line 2
Address City
Address State
Address Zip/Postal Code
Contact Email
Contact Phone
Contact Title
Contact Mobile Phone
Contact Notes
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.Ticket IDRequired
Custom Field Ticket Type ID
Ticket Number
Ticket Subject
Due Date
Location ID
Problem Type
Ticket Status
Assigned User ID
Ticket Priority
Contact ID
Ticket SLA ID
ActionThis is an event a Zap performs.WriteCreate a new record or update an existing record in your app.