Cloudbeds + Trengo

Cloudbeds + Trengo integrations

Send a whatsapp message template in Trengo for new in-house guests in Cloudbeds

Streamline your hotel management process with this workflow. When a new guest checks in at your property using Cloudbeds, they'll instantly receive a welcome message via WhatsApp, thanks to the Trengo app. It saves you time and improves your customer service by providing immediate communication. No manual steps needed, everything is taken care of seamlessly in the background.

When this happens...
New In-House GuestTriggers when a guest status is marked as in-house.
TriggerPolling
automatically do this!
Send a WhatsApp Message TemplateThis action will send a WhatsApp message template to a phone number
ActionWrite

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More things you can do with Cloudbeds and Trengo

Discover other triggers and actions you can use with Cloudbeds and Trengo

New Cancelled Guest
Triggers when a guest cancels their reservation.
Trigger
Polling
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New Guest
Triggers when a new guest is created.
Trigger
Polling
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New Reservation
Triggers when a new reservation is added.
Trigger
Polling
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- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
Try It

New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
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Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
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- Name
- Email
- Phone
Action
Write
- Channel ID
  Required
- Contact Identifier
  Required
- Contact Name
- Message
  Required
- Email Subject
Action
Write
- Webhook URL
  Required
- Contact type
  Required
- Contact name
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write

New Checked-Out Guest
Triggers when a guest is checked out.
Trigger
Polling
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New In-House Guest
Triggers when a guest status is marked as in-house.
Trigger
Polling
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New Transaction
Triggers when a new transaction (credit or debit) is posted.
Trigger
Polling
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New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
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New Internal Note
Triggers when an internal note is created.
Trigger
Instant
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Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
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Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
Try It
- Channel ID
  Required
- Phone
  Required
- Direction
  Required
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template ID
  Required
- Recipient Phone number
  Required
- Dynamic Content
Action
Write
- Term
Action
Search

About Cloudbeds

Cloudbeds is a hospitality management software platform with a property management system (PMS), channel manager, and booking engine.

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Related categories

Scheduling & Booking

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

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Related categories

Customer Support