Clockify + Help Scout

Assign new Help Scout conversations to create tasks in Clockify

Streamline your task management process by connecting Help Scout and Clockify. With this workflow, every time a conversation is assigned in Help Scout, a task gets instantly created in Clockify. Say goodbye to manual task entries and enhance your productivity. This automation not only saves time but also ensures no conversation gets overlooked in your busy schedule.

When this happens...
Conversation AssignedTriggers when a conversation is assigned to an agent.
TriggerInstant
automatically do this!
Create TaskCreates a task on a specified project.
ActionWrite

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More things you can do with Help Scout and Clockify

Discover other triggers and actions you can use with Help Scout and Clockify

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
Trigger
Polling
Try It
- Conversation ID
  Required
- Text
  Required
- User
Action
Write
- First Name
  Required
- Last Name
  Required
- Email
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Write
- Customer
  Required
Action
Write

- Email
  Required
Action
Search
- Email
  Required
Action
Search

- User's Email
  Required
Action
Search
- Subject
  Required
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Assigned User
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Search or write
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Project
- Task
- Tags
Trigger
Polling
Try It
New Workspace
Triggers when a new workspace is created.
Trigger
Polling
Try It
- Workspace
  Required
- Client name
  Required
Action
Write
- Workspace
  Required
- Tag name
  Required
Action
Write
- Workspace
  Required
- Project
- Task
- Tags
- Description
- Is billable?
Action
Write
- Workspace
  Required
- Client name
  Required
Action
Search
- Workspace
  Required
Action
Search
- Workspace
  Required
- Project
  Required
- Task Name
  Required
Action
Search
- Workspace
  Required
- Client name
  Required
Action
Search or write
- Workspace
  Required
- Project
- Task
- Tags
- Description
- Is billable?
Action
Search or write
- Workspace
  Required
- Project
  Required
- Task name
  Required
- Status
Action
Search or write

- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Mailbox
  Required
- Assigned User
- Tag
- Status
- Custom Fields
Trigger
Instant
Try It
- Subject
  Required
- Mailbox
  Required
- Customer Label
- Customer ID
- Customer's Email
- From User
- Thread Type
  Required
- Text
  Required
- Status
  Required
- Assigned User
- Tag
- Cc
- Bcc
- Import Only
  Required
- Trigger Auto Reply
Action
Write
- Conversation
  Required
- Customer
  Required
- Text
  Required
- User
- Create as Draft
  Required
Action
Write
- Subject
- Mailbox
- Assigned User
- Tag
- Status
  Required
- Email
- Custom Query
Action
Search
- Name
  Required
Action
Search
- User's Email
  Required
- Date Range Start
  Required
- Date Range End
  Required
Action
Search
- User's Email
  Required
Action
Search
- Email
  Required
- First Name
  Required
- Last Name
  Required
- Phone
- Chat Handle
- Social Profile
- Website
- Background
- Organization
- Location
- Job Title
- Address
- Address
- City
- State / Province
- Postal Code / ZIP Code
- Country
Action
Search or write
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Project
  Required
Trigger
Polling
Try It
- Workspace
  Required
Trigger
Polling
Try It
- Workspace
  Required
- Project
  Required
- Task name
  Required
- Status
Action
Write
- Workspace
  Required
- Project name
  Required
- Client
- Is project public?
- Is project billable?
Action
Write
- Workspace
  Required
- Start DateTime
  Required
- End DateTime
  Required
- Project
- Task
- Tags
- Description
- Billable
Action
Write
- Workspace
  Required
Action
Write
- Workspace
  Required
- Project Name
  Required
Action
Search
- Workspace
  Required
- Tag Name
  Required
Action
Search
- Workspace
  Required
- Description
- Time Entry Started After
- Time Entry Ended Before
- Project
- Task
- Tags
Action
Search
- Workspace
  Required
- Project name
  Required
- Client
- Is project public?
- Is project billable?
Action
Search or write
- Workspace
  Required
- Tag name
  Required
Action
Search or write
- Workspace
  Required
- Description
- Start DateTime
  Required
- End DateTime
  Required
- Project
- Task
- Tags
- Billable
Action
Search or write

About Clockify

Clockify is a completely free time tracking software for teams. It's a simple time tracker and timesheet app for tracking work hours on projects.

Learn moreLearn moreHelpHelp

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Time Tracking Software

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

Learn moreLearn moreHelpHelp

Related categories

Customer Support

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