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Clio + Help Scout

Create Help Scout conversations for new Clio activities

Effortlessly keep track of your Clio activities and promptly address client concerns with this seamless workflow. When there's a new activity in Clio, this automation will create a conversation in Help Scout, ensuring that your team stays informed and can promptly respond to clients' needs. Improve client communication and streamline your process with this efficient integration.

Effortlessly keep track of your Clio activities and promptly address client concerns with this seamless workflow. When there's a new activity in Clio, this automation will create a conversation in Help Scout, ensuring that your team stays informed and can promptly respond to clients' needs. Improve client communication and streamline your process with this efficient integration.

  1. When this happens...
    ClioClio
    New Activity

    Triggers when a new activity is created.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Clio triggers, actions, and search

    New Activity

    Triggers when a new activity is created.

    Trigger
    Instant
    Try It
  • Clio triggers, actions, and search

    Bill State Updated

    Triggers when the state of a bill has changed.

    Trigger
    Instant
    Try It
  • Clio triggers, actions, and search

    New Communication

    Triggers when a new communication is created.

    Trigger
    Instant
    Try It
  • Clio triggers, actions, and search

    New Calendar Entry

    Triggers when a new calendar entry is created.

    Trigger
    Instant
    Try It
    • Contact Type

    Trigger
    Instant
    Try It
clio logo
clio logo

About Clio

Clio is a practice management platform that helps lawyers work more efficiently by making it easy to do tasks like tracking time, managing matters, and generating invoices.
Learn moreHelp

Related categories

  • CRM (Customer Relationship Management)

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help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.

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