ClickSend SMS + Zoho Desk

Create tickets in Zoho Desk from new incoming sms in ClickSend SMS

Easily manage your customer requests by instantly converting incoming SMS messages from ClickSend SMS into actionable tickets with Zoho Desk. This automatic workflow transforms every new text message into a useful ticket, ensuring that no customer query goes unanswered. Save time by eliminating manual transfers and focus on providing top-notch customer service.

Easily manage your customer requests by instantly converting incoming SMS messages from ClickSend SMS into actionable tickets with Zoho Desk. This automatic workflow transforms every new text message into a useful ticket, ensuring that no customer query goes unanswered. Save time by eliminating manual transfers and focus on providing top-notch customer service.

  1. When this happens...
    ClickSend SMSClickSend SMS
    New Incoming SMS

    Triggers when a new incoming sms is received.

    TriggerInstant
  2. automatically do this!
    Zoho DeskZoho Desk
    Create Ticket

    Creates a new ticket for customer requests.

    ActionWrite
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Supported triggers and actions

    • Contact ListRequired

    • First Name

    • Last Name

    • Phone Number

    • Email

    • Fax Number

    • Organization Name

    • Custom 1

    • Custom 2

    • Custom 3

    • Custom 4

    • Address Line 1

    • Address Line 2

    • City

    • State

    • Postal Code

    • Country

    Action
    Write
    • Contact ListRequired

    • Contact IDRequired

    Action
    Write
    • ToRequired

    • FromRequired

    • Custom String

    • PDF File UrlRequired

    Action
    Write
    • Campaign NameRequired

    • List NameRequired

    • From

    • Media URLRequired

    • SubjectRequired

    • MessageRequired

    • Schedule

    Action
    Write
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clicksend logo

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.
Learn more

Related categories

  • Phone & SMS
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho