Create tickets in Zoho Desk from new incoming sms in ClickSend SMS
Easily manage your customer requests by instantly converting incoming SMS messages from ClickSend SMS into actionable tickets with Zoho Desk. This automatic workflow transforms every new text message into a useful ticket, ensuring that no customer query goes unanswered. Save time by eliminating manual transfers and focus on providing top-notch customer service.
Easily manage your customer requests by instantly converting incoming SMS messages from ClickSend SMS into actionable tickets with Zoho Desk. This automatic workflow transforms every new text message into a useful ticket, ensuring that no customer query goes unanswered. Save time by eliminating manual transfers and focus on providing top-notch customer service.
- When this happens...New Incoming SMS
Triggers when a new incoming sms is received.
- automatically do this!Create Ticket
Creates a new ticket for customer requests.
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New Incoming SMS
Triggers when a new incoming sms is received.
Try ItList NameRequired
Contact ListRequired
ToRequired
SubjectRequired
BodyRequired
Schedule
From
Custom String
Media URLRequired
Contact ListRequired
First Name
Last Name
Phone Number
Email
Fax Number
Organization Name
Custom 1
Custom 2
Custom 3
Custom 4
Address Line 1
Address Line 2
City
State
Postal Code
Country
Contact ListRequired
Contact IDRequired
ToRequired
FromRequired
Custom String
PDF File UrlRequired
Campaign NameRequired
List NameRequired
From
Media URLRequired
SubjectRequired
MessageRequired
Schedule

