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1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Customer / Updated Customer" from Cin7 Core Inventory.

Add your action

An action happens after the trigger—such as "Create an Appointment" in Shop-Ware.

You’re connected!

Zapier seamlessly connects Cin7 Core Inventory and Shop-Ware, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Status
  Required
Trigger
Instant
Try It
- Status
  Required
Trigger
Instant
Try It
Sale Attachment Added
Triggers when an attachment is added to a sale
Trigger
Instant
Try It
New Sale
Triggers when a new sale is created.
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It

- Event Type
  Required
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It

- Status
  Required
Trigger
Instant
Try It
- Name
  Required
- Currency
  Required
- Payment Term
  Required
- Discount
- TaxRule
  Required
- Carrier
- Sales Representative
- Location
- Comments
- Account Receivable
  Required
- Revenue Account
  Required
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
Action
Write
- Sale ID
  Required
- Payment Type
- Reference
- Amount
  Required
- Date Paid
  Required
- Account
  Required
- Currency Rate
  Required
Action
Write
- Customer
  Required
- Contact
- Phone
- Email
- Order Date
- Sale Account
- SKU
  Required
- Quantity
  Required
- Price
  Required
- Tax
  Required
- Total
  Required
- Line Order
- Discount
- Sale Account
- Tax Rule
  Required
- Comment
- DropShip
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State
- Billing Address Postcode
- Billing Address Country
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Carrier
- Ship By
- Tax Rule
- Tax Inclusive
- Terms
- Price Tier
- Location
- Note
- Customer Reference
- Invoice Status
- Order Status
- AutoPickPackShip Mode
- Sales Representative
- Invoice Date
- Invoice Due Date
- Currency Rate
- Order Memo
- Invoice Memo
- Reference
- Amount
- DatePaid
- Account
- Currency Rate
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
Action
Write
- Effective Date
  Required
- Account
- Reference
- SKU
  Required
- Quantity
  Required
- Unit Cost
  Required
- Location
  Required
- Batch Serial Number
- Expiry Date
- Comments
Action
Write
- Name
  Required
- Currency
  Required
- Payment Term
  Required
- Discount
- Tax Rule
  Required
- Comments
- Account Payable
  Required
- Tax Number
- Attribute Set
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Line 1 (required when Addresses provided)
- Line 2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
Action
Write
- Product ID
  Required
- SKU
  Required
- Name
  Required
- Category
  Required
- Brand
- Type
  Required
- Costing Method
  Required
- DropShip Mode
- Length
- Width
- Height
- Weight
- Unit of Measure
  Required
- Weight Unit of Measure
- Dimensions Unit of Measure
- Barcode
- Minimum Before Reorder
- Reorder Quantity
- Price Tier 1
  Required
- Price Tier 2
- Price Tier 3
- Price Tier 4
- Price Tier 5
- Price Tier 6
- Price Tier 7
- Price Tier 8
- Price Tier 9
- Price Tier 10
- Short Description
- Description
- Tags
- Stock Locator
- Pick Zones
Action
Write
- ID
  Required
- Name
  Required
- Currency
  Required
- PaymentTerm
  Required
- Discount
- Tax Rule
  Required
- Comments
- Account Payable
  Required
- Tax Number
- Attribute Set
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Line 1 (required when Addresses provided)
- Line 2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
Action
Write
- Assembly Status
- Search
- Sale ID
Action
Search
- Sale ID
- Order Number
- Invoice Number
- Credit Note Number
Action
Search
- Product ID
- Product Name
- Product SKU
Action
Search
- Task ID
  Required
Action
Search
- Sale ID
  Required
Action
Search
- Name
  Required
- Contact Name / Email
- Currency
  Required
- Payment Term
  Required
- Discount
- TaxRule
  Required
- Carrier
- Sales Representative
- Location
- Comments
- Account Receivable
  Required
- Revenue Account
  Required
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
Action
Search or write
Appointment Updated
Triggers when an existing appointment is updated.
Trigger
Instant
Try It
Deleted Customer
Triggers when an existing customer is deleted.
Trigger
Instant
Try It
Repair Order Created
Triggers when an existing Repair Order is created.
Trigger
Instant
Try It
Vehicle Created
Triggers when a new vehicle is created.
Trigger
Instant
Try It
- Title
- Description
- Start At
  Required
- End At
- Staff Identifier
- Repair Order Identifier
- Shop Identifier
  Required
Action
Write
- Amount (cents)
  Required
- Payment Type Details (type)
  Required
- Payment Type Details (name)
- Repair Order Identifier
  Required
- Notes
Action
Write
- License Plate
- Detail
- VIN
- Make
  Required
- Customer Identifiers
  Required
Action
Write
- Id
  Required
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- Id
  Required
- License Plate
- Detail
- Fleet number
- VIN
- Year
- Make
- Model
- Customer Identifiers
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search

- Status
  Required
Trigger
Instant
Try It
Sale Additional Info Added
Triggers when an additional information is added to a sale
Trigger
Instant
Try It
- Event Type
  Required
Trigger
Instant
Try It
Sale Credit Note Authorised
Triggers when a sales credit note authorised.
Trigger
Instant
Try It
Sale Invoice Authorised
Triggers when a sales invoice authorised.
Trigger
Instant
Try It
Sale Shipment Tracking Number Changed
Triggers when a sale's shipment tracking number changed.
Trigger
Instant
Try It
Stock Level Update
Triggered when a change is made to product availability.
Trigger
Instant
Try It
- Sale ID
  Required
- File Name
  Required
- Is Processed
- File Content
- File Download URL
Action
Write
- Sale ID
  Required
- Status
  Required
- SKU
  Required
- Location
  Required
- Package #
- Quantity
  Required
- Batch Serial Number
- Expiry Date
Action
Write
- SKU
  Required
- Name
  Required
- Category
  Required
- Brand
- Type
  Required
- Costing Method
  Required
- DropShip Mode
- Length
- Width
- Height
- Weight
- Unit of Measure
  Required
- Weight Unit of Measure
- Dimensions Unit of Measure
- Barcode
- Minimum Before Reorder
- Reorder Quantity
- Price Tier 1
  Required
- Price Tier 2
- Price Tier 3
- Price Tier 4
- Price Tier 5
- Price Tier 6
- Price Tier 7
- Price Tier 8
- Price Tier 9
- Price Tier 10
- Short Description
- Description
- Tags
- Stock Locator
- Pick Zones
Action
Write
- Sale ID
  Required
- Keep Existing Shipment Lines
- Status
  Required
- Require By Date
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Shipping Notes
- Shipment Date
  Required
- Carrier
- Package #
  Required
- Tracking Number
Action
Write
- From Location
  Required
- To Location
  Required
- Departure Date
  Required
- Completion Date
  Required
- Reference
- SKU
  Required
- Transfer Quantity
  Required
- Batch Serial Number
- Expiry Date
- Comment
Action
Write
- ID
  Required
- Name
- Currency
- Payment Term
- Discount
- TaxRule
- Carrier
- Sales Representative
- Location
- Comments
- Account Receivable
- Revenue Account
- Price Tier
- Tax Number
- On Credit Hold
- AttributeSet
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
- Tags
- Line1 (required when Addresses provided)
- Line2
- City
- State
- Postcode
- Country (required when Addresses provided)
- Type (required when Addresses provided)
- Default For Type
- Name (required when Contacts provided)
- Job Title
- Phone
- Mobile Phone
- Fax
- Email
- Website
- Default
- Comment
- Include In Email
Action
Write
- Sale ID
  Required
- Customer
  Required
- Contact
- Phone
- Email
- Order Date
- Sale Account
- Billing Address Line 1
- Billing Address Line 2
- Billing Address City
- Billing Address State
- Billing Address Postcode
- Billing Address Country
- Shipping Address Line 1
- Shipping Address Line 2
- Shipping Address City
- Shipping Address State
- Shipping Address Postcode
- Shipping Address Country
- Shipping Address Contact
- Shipping Address Company
- Shipping Address Ship To Other
- Carrier
- Ship By
- Tax Rule
- Tax Inclusive
- Terms
- Price Tier
- Location
- Note
- Customer Reference
- Sales Representative
- Currency Rate
- Additional Attribute 1
- Additional Attribute 2
- Additional Attribute 3
- Additional Attribute 4
- Additional Attribute 5
- Additional Attribute 6
- Additional Attribute 7
- Additional Attribute 8
- Additional Attribute 9
- Additional Attribute 10
Action
Write
- Api_docs_info
- Stop on error
  Required
- HTTP Method
  Required
- URL
  Required
- Query string parameters
- Additional request headers
- Body
Action
Write
- Customer Name
- Contact Name / Email
Action
Search
- Page number
  Required
- Limit per page
  Required
- ID of product
- Name of product
- Sku of product
- Non Zero Products Only
  Required
- Location
- Batch #
- Category
Action
Search
- Task ID
  Required
Action
Search
- Task ID
  Required
Action
Search
- Search
- Status
Action
Search
Appointment Created
Triggers when a new appointment is created.
Trigger
Instant
Try It
Customer Created
Triggers when a new customer is created.
Trigger
Instant
Try It
Customer Updated
Triggers when an existing customer is updated.
Trigger
Instant
Try It
Repair Order Updated
Triggers when an existing Repair Order is updated.
Trigger
Instant
Try It
Vehicle Updated
Triggers when an existing vehicle is updated.
Trigger
Instant
Try It
- First Name
- Last Name
- Email
- Phone
- Detail
- Address
- City
- State
- Zip Code
- Marketing OK?
Action
Write
- Repair Order Number
- Odometer
- Customer Identifier
  Required
- Shop Identifier
  Required
- Technician Identifier
- Advisor Identifier
- Vehicle Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Customer Source
Action
Write
- Id
  Required
- Title
- Description
- Start At
- End At
- Staff Identifier
- Repair Order Identifier
- Shop Identifier
Action
Write
- Id
  Required
- Repair Order Number
- Odometer
- Technician Identifier
- Advisor Identifier
- Notes
- Preferred Contact Type
- Taxable?
- Due In At
- Status
- Customer Source
Action
Write
- Id
  Required
Action
Search
- Id
  Required
Action
Search
- Id
  Required
Action
Search

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Connect Cin7 Core Inventory and Shop-Ware to integrate crucial parts of your business

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Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

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Learn about AI automation

About Cin7 Core Inventory

Cin7 Core Inventory is an all in one holistic solution for Inventory Management, POS & B2B eCommerce. Easily manage all your inventory, purchases, sales, suppliers and customers in one easy to use system.

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Related categories

Accounting

About Shop-Ware

Shop-Ware is a cloud-based auto-shop management system to help run your repair shop at its fullest potential.

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