Connect Chatra and Hedy to power AI-driven automation

No-code AI automation
Full audit trails and controls
SOC 2 and GDPR compliant
Easy visual workflow builder
9,000+ apps, 450+ AI tools
Free tier available

Choose a Trigger

Choose an Action

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Chatra with Hedy - no code necessary. See how you can get setup in minutes.

100%

Help

1. Choose trigger event

2. Choose action

1. Select the event

Setup

Test

App

Trigger event

Choose a trigger event

Choose a trigger

A trigger is the event that starts your Zap—like a "New Message in Conversation" from Chatra.

Add your action

An action happens after the trigger—such as "Custom API Request" in Hedy.

You’re connected!

Zapier seamlessly connects Chatra and Hedy, automating your workflow.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Message in Conversation
Triggers when a new message is sent in a conversation by a visitor or an agent.
Trigger
Instant
Try It
New Finished Conversation
Triggers when a conversation ends.
Trigger
Instant
Try It
Session Exported
Triggers when a user manually exports a session from the Hedy app. Payload includes exportedAt instead of endTime.
Trigger
Instant
Try It
New Session
Triggers when a new Hedy session starts, providing summary metadata (full transcript and notes are available later via the Session Completed trigger).
Trigger
Instant
Try It
- HTTP Method
  Required
- Path
  Required
- Query Parameters (JSON)
- Request Body (JSON)
Action
Write

- Name
  Required
- Description
- Color
- Icon Name
- Topic Context
Action
Write
- Topic
  Required
Action
Write

- Session ID
  Required
Action
Write
- Topic
  Required
- Name
- Description
- Color
- Icon Name
- Topic Context
Action
Write
- Topic
  Required
Action
Search
- Limit
Action
Search
- Limit
Action
Search
- Topic
  Required
- Limit
Action
Search

New Conversation
Triggers when a new conversation is started by a visitor or an agent.
Trigger
Instant
Try It
Session Completed
Triggers when a Hedy session ends, providing complete session details including transcript and conversations.
Trigger
Instant
Try It
Highlight Created
Triggers when a new highlight is created during a Hedy session.
Trigger
Instant
Try It
To-Do Exported
Triggers when a new to-do item is exported from Hedy.
Trigger
Instant
Try It
- Title
  Required
- Content
  Required
- Set as Default
Action
Write
- Session Context
  Required
Action
Write
- Highlight ID
  Required
Action
Write
- Session Context
  Required
- Title
- Content
- Set as Default
Action
Write
- Session Context
  Required
Action
Search
- Title Contains
Action
Search
- Limit
Action
Search
- Name Contains
Action
Search

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Connect Chatra and Hedy to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

Make work flow with AI

Level up your Chatra to Hedy integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

About Chatra

Chatra is a live chat software that helps to increase revenue and collect feedback providing an easy way for website owners to talk to visitors in real time.

Learn moreLearn moreHelpHelp

Related categories

Communication

About Hedy

Hedy is a meeting assistant that coaches users through conversations, generates transcripts, and creates summaries of key discussion points and action items.