Chatra Help & Support

Supported Triggers#

• New Finished Conversation - Triggers when a conversation ends.
• New Message in Conversation - Triggers when a new message is sent in a conversation by a visitor or an agent.
• New Conversation - Triggers when a new conversation is started by a visitor or an agent.

Supported Searches#

• None yet!

Supported Actions#

• None yet!

When you start creating a Chatra Zap, you will be asked to connect your Chatra account.

Next, you will need to click "Install integration"to give Zapier permission to access your account.

Finally, you will be asked to give Zapier permission to access your account. Click "Install integration” to continue.

If all steps were successful your Chatra account will now be successfully connected.

We don't have any common problems documented yet, but feel free to contact us so we can help you personally!