ChatBot + Zendesk
Create ZenDesk tickets when ChatBot interactions are triggered
Need to follow-up with your customers? Use this template to create a ZenDesk ticket for the customers that are chatting with your bot, and reach out to them easily.
Need to follow-up with your customers? Use this template to create a ZenDesk ticket for the customers that are chatting with your bot, and reach out to them easily.
- When this happens...New Message
Triggers when a user sends a message that triggers the chosen interaction.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
