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ChatBot + MyCase

Update cases in MyCase whenever new messages arrive in ChatBot

Automate your case management process with this intelligent workflow. Whenever a new message arrives in the ChatBot app, it triggers an instant update to the corresponding case in MyCase. This automation ensures timely responses and enhances efficiency in managing your cases.

Automate your case management process with this intelligent workflow. Whenever a new message arrives in the ChatBot app, it triggers an instant update to the corresponding case in MyCase. This automation ensures timely responses and enhances efficiency in managing your cases.

  1. When this happens...
    ChatBotChatBot
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    TriggerInstant
  2. automatically do this!
    MyCaseMyCase
    Update Case

    Updates an Exisiting Case.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ChatBot triggers, actions, and search

    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • Called AtRequired

    • Caller Phone NumberRequired

    • MessageRequired

    • ResolvedRequired

    • Call Type

    • Call ForRequired

    • CallerRequired

    Action
    Write
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • ActionRequired

    Trigger
    Instant
    Try It
    • NameRequired

    • Case Number

    • Opened Date

    • Case Stage

    • Practice Area

    • Description

    • Sol Date

    • Status

    • Billing Contact

    • People

    • Companies

    • Staff

    Action
    Write
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About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
Learn moreHelp

Related categories

  • AI Tools
  • Customer Support
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About MyCase

MyCase is legal case management software for unparalleled productivity.

Related categories