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ChatBot + HelpDesk

Instantly create a new Helpdesk ticket for a new ChatBot message

Streamline your customer service workflow by automatically generating a ticket in your Helpdesk system whenever you receive a new ChatBot message. This enables you to provide seamless support and resolve issues effectively.

Streamline your customer service workflow by automatically generating a ticket in your Helpdesk system whenever you receive a new ChatBot message. This enables you to provide seamless support and resolve issues effectively.

  1. When this happens...
    ChatBotChatBot
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    TriggerInstant
  2. automatically do this!
    HelpDeskHelpDesk
    Create Ticket

    Creates a new ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • ChatBot triggers, actions, and search

    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Assignment Changed

    Triggers when ticket changes assignment.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    New Message in a Ticket

    Triggers when there's a new message in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Status Changed

    Triggers when ticket changes status.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    New Ticket

    Triggers when a new support ticket is created.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Followers Changed

    Triggers when followers change in a ticket.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Priority Changed

    Triggers when ticket changes priority.

    Trigger
    Instant
    Try It
  • HelpDesk triggers, actions, and search

    Ticket Tags Changed

    Triggers when tags are changed in a ticket.

    Trigger
    Instant
    Try It
chatbot logo
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About ChatBot

ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
Learn moreHelp

Related categories

  • AI Tools
  • Customer Support
helpdesk logo
helpdesk logo

About HelpDesk

HelpDesk is a ticketing software for effortless customer support

Related categories