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Charla + Google Sheets

Charla + Google Sheets

Charla + Google Sheets integrations

Create Google Sheets rows for new Charla pre-chat forms submitted

Keep track of new pre-chat forms submitted in Charla by creating a corresponding row in Google Sheets. This automation workflow ensures you never miss any key details from your Charla interactions by instantly updating your Google Sheets with fresh data. Stay organized and enhance customer engagement without spending much effort on manual data entry.

  1. When this happens...
    New Pre-Chat Form Submitted
    New Pre-Chat Form Submitted
    New Pre-Chat Form SubmittedTriggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.
  2. automatically do this!
    Create Spreadsheet Row
    Create Spreadsheet Row
    Create Spreadsheet RowCreate a new row in a specific spreadsheet.
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More things you can do with Charla and Google Sheets

Discover other triggers and actions you can use with Charla and Google Sheets

  • Charla triggers, actions, and search
    New Chat Started

    Triggers when the visitor send his first message in the conversation.

    Trigger
    Instant
    Try It
    • Article Id
      Required
    Action
    Write
    • Name
    • Phone
    • Email
    • Country Code
    • Location
    • IP address of the visitor
    • Platform
    • Browser Language
    • External Id
    • Value
    Action
    Write
    • Id
      Required
    • Name
    • Phone
    • Email
    • County Code
    • Location
    • Ip
    • Platform
    • Browser Language
    • External Id
    • Value
    Action
    Write
  • Charla triggers, actions, and search
    New Pre-Chat Form Submitted

    Triggers when the site visitor submits the prechat form (if enabled). The external id is automatically generated when you initially configure the form fields of the chatform.

    Trigger
    Instant
    Try It
    • Title
      Required
    • Description
    • Article
      Required
    • Status
      Required
    • Visibility
      Required
    • Category Id
    Action
    Write
    • Id
      Required
    • Title
      Required
    • Description
    • Article Content
      Required
    • Status
      Required
    • Visibility
      Required
    • Category Id
    Action
    Write
    • Id
      Required
    Action
    Search
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About Charla
Charla is a Conversational Platform that allows you to connect with your customers instantly through Live Chat, AI Chatbots, Knowledge Base, and Help Desk.
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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