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Chargebee + Freshsales Suite

Update contacts in Freshsales Suite when subscriptions are canceled in Chargebee

Maintain seamless communication with your customers even when they cancel a subscription. This workflow starts when a subscription cancellation is detected in Chargebee, prompting an immediate update for that contact in your Freshsales Suite. It's an efficient way to ensure your sales team always has the most recent and accurate data at their disposal, enhancing your customer relationships and providing opportunities for re-engagement.

Maintain seamless communication with your customers even when they cancel a subscription. This workflow starts when a subscription cancellation is detected in Chargebee, prompting an immediate update for that contact in your Freshsales Suite. It's an efficient way to ensure your sales team always has the most recent and accurate data at their disposal, enhancing your customer relationships and providing opportunities for re-engagement.

  1. When this happens...
    ChargebeeChargebee
    Subscription Cancellation

    Triggers when a subscription is cancelled.

    TriggerInstant
  2. automatically do this!
    Freshsales SuiteFreshsales Suite
    Update Contact

    Updates an existing contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Chargebee triggers, actions, and search

    Card Expiration

    Triggers when a credit card expires.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    Payment Method Updates

    Triggers when a payment method is updated.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    Customer Details Updates

    Triggers when customer details such as first name, last name, email, billing address, etc., are updated.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Invoice

    Triggers when a new invoice is generated(with line item support).

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Payment Method

    Triggers when a payment method is added.

    Trigger
    Instant
    Try It
  • Chargebee triggers, actions, and search

    New Payment

    Triggers when a payment is collected successfully.

    Trigger
    Instant
    Try It
chargebee logo
chargebee logo

About Chargebee

Chargebee is a subscription management and recurring billing solution used by businesses to customize subscription billing workflows.
Learn moreHelp

Related categories

  • Payment Processing

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freshsales-suite logo
freshsales-suite logo

About Freshsales Suite

Freshsales Suite is an online, cloud-based CRM with integrated phone and email, user behavior tracking, lead scoring and more.

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